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Midsized Media Company Achieves 24x7 Coverage without Hiring Additional Staff

Introduction

Maintaining round-the-clock coverage can be a challenge for midsized companies with limited resources. That’s why we’re excited to share the success story of a media company that overcame these hurdles and achieved 24×7 coverage without the need for additional staff. By partnering with Datavail, they were able to lower costs, improve database management, and provide unparalleled support to their organization.

The Challenges Faced

When this medium enterprise media & entertainment company approached Datavail, they had several key challenges that needed to be addressed:

Lower Costs

Like many organizations, cost reduction was a top priority for this company. They needed an efficient solution that would allow them to optimize their database administration expenses without sacrificing quality or reliability.

Improve Database Administration Quality

Managing complex databases requires expertise and attention to detail. The company wanted to enhance their database administration processes and ensure that best practices were being followed consistently across all operations.

Provide 24×7 Coverage

Maintaining constant availability of their databases was crucial for this media company. They recognized the importance of being able to respond promptly to any issues or incidents, even outside regular working hours.

How Datavail Helped

To address these challenges, the media company partnered with Datavail and leveraged their expertise in Microsoft SQL database management. Here’s how they utilized Datavail’s services:

Remote Database Management

By entrusting their database management tasks to Datavail’s team of experienced professionals, the media company gained access to round-the-clock support without needing additional in-house staff. This allowed them to focus on core business activities while knowing that their critical systems were in capable hands.

Database Upgrades and Migrations

Datavail assisted in smoothly transitioning the company’s databases to newer versions and migrating data between systems. Their expertise in database upgrades ensured minimal disruption and reduced the risk of data loss or downtime during these critical processes.

Database Assessments and Health Checks

Regular assessments and health checks are essential for identifying potential issues before they become major problems. Datavail conducted thorough assessments of the media company’s databases, providing valuable insights and recommendations to improve performance, stability, and security.

Performance Tuning

To optimize database performance, Datavail implemented various tuning techniques tailored to the specific needs of the media company. By fine-tuning their databases, they were able to achieve better response times, increased efficiency, and improved overall user experience.

The Results Achieved

Since partnering with Datavail, this midsized media company has experienced remarkable benefits that have positively impacted their organization:

Lowered Database Administration Costs

By leveraging Datavail’s remote database management services, the company was able to reduce their expenses significantly. They saved an impressive 25-50% on their database administration costs while still receiving top-notch support and expertise.

Improved Quality of Database Administration

Datavail’s team of highly skilled professionals brought a wealth of knowledge and experience to the table. With their expert guidance and proactive approach to managing databases, the media company witnessed a noticeable improvement in the quality of their database administration practices.

Enhanced Round-the-Clock Coverage

One of the most significant advantages gained by partnering with Datavail was achieving seamless 24×7 coverage without hiring additional staff. With a dedicated team available around the clock, even on weekends and holidays, any issues or incidents could be promptly addressed, ensuring uninterrupted operations.

The media company expressed their satisfaction with Datavail’s services:

“Complete 24/7 coverage for less than it would take to hire internal resources. Having team coverage helps by guaranteeing that even if one person working on a project doesn’t have expertise in something, someone they work with does. You can get round-the-clock monitoring of your systems without having to hire multiple people. That allows a smaller team to handle the same amount of work without having to worry about being on call at all times.”

Conclusion

This case study exemplifies how a midsized media company achieved 24×7 coverage, lowered costs, and improved their database administration quality by partnering with Datavail. Through remote database management, upgrades, assessments, and performance tuning, they were able to optimize their operations and ensure round-the-clock availability of critical systems. If you’re facing similar challenges in your organization, consider the advantages that Datavail’s expertise and support can bring to your database management efforts.

Reach out to our team for more information.

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