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Blog

Welcome to Datavail’s Blog, where you can read the latest insights, tips and opinions of our experts on all things data and technology.

Category: Application Development & Integration
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How the Digital Workplace Is Evolving

You could say that the digital workplace started back in the late 70s and 80s, when personal computers changed the workplace forever. There have been many changes since then, but we’re now on the brink of another revolution.

Jason Wong | June 20, 2018

How to Customize SharePoint to Create a Powerful Intranet: Part 2

SharePoint can store a large amount of information, if employees can’t find the documents they need quickly, usage of the system will decrease quickly.

Mo Anwar | May 17, 2018

Building a Digital Bridge: Three Utilities That Transformed the Digital Customer Experience

Find out about why building a digital bridge for utilities customers isn’t optional, and industry customer engagement success stories.

Vikas Mukhi | April 10, 2018

How to Get Feedback from Customers

Gathering customer data requires a careful approach to asking your customers for information without driving them away.

Vikas Mukhi | March 27, 2018

Redefining the Customer-Centric Utilities Company in the Age of Distributed Energy Resources

The key to a successful DER implementation strategy is in improved customer relationships, including the adoption of successful tools for self-service.

Vikas Mukhi | March 22, 2018

The Cost of Ignoring the Future of Self-Service Customer Support

Everyone knows that customer service is important for business. In today’s digital world, the definition of what constitutes great customer service is changing.

Vikas Mukhi | March 21, 2018

Tips for Analyzing Customer Data to Improve Marketing

Customer data is vital to organizations’ marketing efforts. You have the data, but what do you do with it? New blog provides tips.

Vikas Mukhi | March 14, 2018

Content Migration Part 2 – How to Succeed

You’ve planned the content migration in Part 1 of the blog series. Now it’s time to review the tools and techniques for success for your SharePoint migration.

Jason Wong | March 1, 2018

Content Migration Part 1 – What is it?

New blog author Jason Wong takes on content migration in two-part blog series. He’ll discuss the five steps needed to put a plan in place.

Jason Wong | February 7, 2018