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Wholesale Distribution Company Gets SQL Servers Running in Peak Condition


This case study delves into the experience of an enterprise wholesale distribution company that sought to overcome their database administration challenges by partnering with Datavail for their comprehensive Database Services.

The Challenges: Striving for Excellence in Database Administration

The profiled company recognized several key challenges that needed immediate attention. They aimed to:

  1. Improve Database Administration Quality: The company wanted to enhance the overall quality of their database administration practices, ensuring optimal performance and reliability.
  2. 24×7 Coverage: To meet the demands of their business, the company required round-the-clock support for their databases, including weekends and holidays.
  3. Resource Optimization: With limited on-staff resources, they sought to redeploy or augment their team to achieve better efficiency and productivity.

Utilizing Datavail Database Services: A Comprehensive Solution

To address these challenges head-on, the company turned to Datavail’s industry-leading Database Services. Here are some key features and functionalities they utilized:

Remote Database Management

Datavail’s team of expert database administrators took charge of remotely managing and monitoring the company’s databases. This allowed for proactive identification and resolution of potential issues before they impacted operations.

Database Upgrades and Migrations

With Datavail’s assistance, the company successfully executed seamless database upgrades and migrations, minimizing downtime while ensuring data integrity throughout the process.

Database Assessments and Health Checks

Datavail conducted thorough assessments and health checks of the company’s databases, identifying areas for improvement and implementing strategies to optimize performance.

Performance Tuning

Leveraging their deep expertise in SQL Server optimization techniques, Datavail fine-tuned the wholesale distribution company’s databases for maximum speed, efficiency, and responsiveness.

Delivering Results: A Transformed Database Environment

The implementation of Datavail Database Services yielded exceptional results for the wholesale distribution company. They experienced significant improvements in various aspects of their database management:

  • Round-the-Clock Coverage: With Datavail’s dedicated team providing 24×7 support, the company achieved enhanced coverage, ensuring that any potential issues were swiftly addressed, even during off-hours.
  • Optimized Resource Allocation: By entrusting their database administration to Datavail, the company was able to reallocate their internal resources to focus on value-added development initiatives rather than day-to-day maintenance tasks.
  • Improved Database Environment: The engagement with Datavail resulted in a dramatic improvement in the overall quality of the database environment. The once chaotic structure and server setup were now streamlined, enabling seamless operations.

The wholesale distribution company witnessed tangible benefits from their partnership with Datavail:

  • Enhanced Expertise: With access to dedicated US and offshore DBAs from Datavail, the company experienced a significant boost in their database expertise.
  • Improved Database Availability: Downtime was minimized as Datavail’s proactive approach ensured high availability of critical systems.
  • Greater Database Reliability: Through meticulous monitoring and maintenance, Datavail ensured that the databases remained reliable and resilient.
  • Optimized Database Performance: The performance tuning efforts by Datavail resulted in improved speed and responsiveness of the databases.


“The database structure and server environment used to be a mess before we engaged Datavail. It was difficult to provide round-the-clock monitoring and support to keep SQL servers running in peak condition. Datavail has allowed my team to focus on value-added development, such as consolidating reporting technologies and eliminating legacy applications.”

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