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Fonality: Optimizing Database Management with Datavail


In today’s fast-paced business landscape, efficient and reliable database management is crucial for companies to stay ahead of the competition. That’s where Datavail comes in. In this case study, we will explore how Fonality, a leading Telecommunications Services company, overcame their database administration challenges by leveraging Datavail’s comprehensive range of services.

The Challenges: Enhancing Database Administration Quality

When Fonality approached Datavail, they had several key challenges they needed to address. They recognized the importance of improving their database administration quality and providing round-the-clock coverage for their databases, even during weekends and holidays. Additionally, reducing on-staff turnover and burnout was a priority to ensure a stable and efficient database environment.

The Solution: Leveraging Datavail Database Services

Fonality found the perfect solution in Datavail’s suite of Database Services. By partnering with Datavail, they were able to access a team of highly skilled DBAs who provided remote database management services. This allowed Fonality to offload routine tasks and focus on strategic initiatives while ensuring their databases were well-maintained and performing optimally.

Remote Database Management

With Datavail’s remote database management services, Fonality experienced seamless support for their databases without the need for internal resources or hiring additional staff. They could rely on a dedicated team of DBAs who monitored their systems 24×7 and resolved any issues that arose promptly.

Database Upgrades and Migrations

Datavail played an instrumental role in assisting Fonality with smooth database upgrades and migrations. The expertise provided by the dedicated DBAs ensured minimal downtime during these critical processes, minimizing disruptions to Fonality’s operations.

Database Assessments and Health Checks

To proactively identify areas for improvement and optimize performance, Fonality benefited from Datavail’s comprehensive database assessments and health checks. Through these assessments, potential bottlenecks and inefficiencies were identified and addressed, resulting in enhanced overall database performance.

Performance Tuning

One of the significant advantages Fonality gained from partnering with Datavail was their expertise in performance tuning. The dedicated DBAs analyzed query execution plans, indexing strategies, and system configurations to fine-tune the databases for optimal speed and efficiency.

Problem Solving and Strategic Guidance

Datavail went above and beyond traditional database management services by assisting Fonality with storage strategies and addressing any other issues that arose. Their team of experts provided valuable insights and guidance, ensuring Fonality’s databases were aligned with industry best practices.

The Results: Unmatched Expertise and Efficiency

Since partnering with Datavail, Fonality has achieved remarkable results in their database management:

  • Maintenance and Planning: Fonality’s databases are now well-maintained and strategically planned for. With the support of Datavail’s expert DBAs, they have experienced a level of stability that was previously unattainable.
  • Superior Service: Fonality had some knowledge in house, and used a MySQL support contract prior to Datavail. Datavail’s expert MySQL DBA’s has allowed Fonality to gain peace of mind that this critical system is managed and monitored 24×7.
  • Cost-Efficiency: By leveraging Datavail’s remote database management services, Fonality has achieved significant cost savings. They no longer have to invest in expensive internal resources or incur additional staffing costs during peak periods.


“Datavail is the absolute best in DBA services. I am firmly convinced that even a top grade DBA, were we able to hire and retain them, would not yield the same level of service, expertise, and efficiency.”

By leveraging Datavail’s services, Fonality has not only resolved their initial challenges but also gained a trusted partner who can navigate complex database management tasks with unparalleled expertise.

Reach out to our team for more information.

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