Select Page

Datavail Helps Large Restaurant Chain Focus on their Business


In today’s fast-paced and competitive business landscape, staying ahead requires a laser focus on core operations. For large enterprises in the hospitality industry, this means streamlining processes, improving efficiency, and maximizing customer satisfaction. However, managing complex databases can often become a distraction from these crucial objectives. That’s where Datavail steps in to provide expert assistance. In this case study, we explore how Datavail helped a renowned restaurant chain overcome their database challenges and achieve remarkable results.

The Challenges: Putting Business First

When the hospitality company engaged Datavail’s services, they had several key challenges they aimed to address:

  1. Improving Database Administration Quality: Managing databases effectively is essential for maintaining optimal performance and data integrity. The restaurant chain recognized the need for expert support to enhance their database administration quality.
  2. Focusing on Core Operations: To remain competitive in the highly dynamic hospitality industry, it was imperative for the company to devote their time and resources to core business functions rather than getting bogged down by technical intricacies.
  3. Ensuring Round-the-Clock Coverage: With customer expectations higher than ever before, providing seamless service 24×7 became a priority for the restaurant chain. They sought reliable coverage for their databases even during weekends and holidays.
  4. Reducing Turnover and Burnout: The demands of managing complex databases can take a toll on internal staff members, leading to high turnover rates or employee burnout. The company wanted to alleviate these issues by finding external expertise that could effectively complement their existing team.
  5. Optimizing Staff Resources: Assigning skilled employees to handle routine database tasks can be an inefficient use of valuable resources. The company aimed to redeploy or augment their staff with external support that could provide specialized expertise as needed.

The Solution: Remote Database Management with Datavail

To tackle these challenges head-on, the restaurant chain turned to Datavail and leveraged their expertise in remote database management. Specifically, they entrusted Datavail with the management of their Microsoft SQL databases.

By partnering with Datavail, the company gained access to a team of highly skilled database administrators who could handle all aspects of database management remotely. This allowed them to focus on their core business operations while relying on Datavail’s expertise for seamless and efficient database administration.

The Results: Empowering Business Success

Since engaging Datavail’s services, the restaurant chain has experienced significant benefits that have propelled their business forward:

  1. Improved Database Administration Quality: With Datavail’s expert team at their disposal, the company witnessed a marked improvement in the quality of their database administration. This translated into enhanced data integrity, improved performance, and reduced downtime.
  2. Enhanced Focus on Core Operations: By offloading the responsibility of database management to Datavail, the company was able to redirect their attention and resources towards more pressing business matters. This shift allowed them to deliver better results to customers and maintain a competitive edge.
  3. 24×7 Coverage and Support: With Datavail’s round-the-clock coverage, including weekends and holidays, the restaurant chain ensured uninterrupted service for its customers. This commitment to availability significantly enhanced customer satisfaction levels.
  4. Optimized Staff Resources: By leveraging external expertise from Datavail, the company effectively reallocated internal staff resources. Skilled employees were able to concentrate on tasks that directly contributed to business growth while leaving routine database management in capable hands.
  5. Retained On-Staff Expertise: Rather than facing high turnover rates or employee burnout due to overwhelming database responsibilities, the company retained valuable internal talent by supplementing their capabilities with external support from Datavail.

“Employing services from Datavail has allowed our team to focus on more pressing business matters and deliver better results to our customers.”

In conclusion, the partnership between the large restaurant chain and Datavail has proven to be a game-changer. By entrusting their database management to experts, the company was able to prioritize core operations, improve database administration quality, and achieve greater customer satisfaction. If you find yourself facing similar challenges in your organization, consider embracing the expertise of Datavail to unlock your full potential and propel your business towards success.

Reach out to our team for more information.

Work with Us

Let’s have a conversation about what you need to succeed and how we can help get you there.


Work for Us

Where do you want to take your career? Explore exciting opportunities to join our team.