Blog

Best Practices in SharePoint Migration

The execution of a SharePoint migration is relatively small when compared to the planning and analysis. We’ll take you through best practices in this new blog post.

Integrate Everything with Microsoft’s Common Data Services for Apps

It’s difficult to manage and use data generated by organizations. Microsoft developed its Common Data Services for Apps to store and integrate everything data.

Dynamics 365 CRM: The CRM Powerhouse

Thinking about a CRM? You’d be impressed with everything Dynamics 365 can offer to your organization. Learn more about how to leverage this powerhouse technology.

How the Digital Workplace Is Evolving

You could say that the digital workplace started back in the late 70s and 80s, when personal computers changed the workplace forever. There have been many changes since then, but we’re now on the brink of another revolution.

How to Customize SharePoint to Create a Powerful Intranet: Part 2

SharePoint can store a large amount of information, if employees can’t find the documents they need quickly, usage of the system will decrease quickly.

Building a Digital Bridge: Three Utilities That Transformed the Digital Customer Experience

Find out about why building a digital bridge for utilities customers isn’t optional, and industry customer engagement success stories.

How to Get Feedback from Customers

Gathering customer data requires a careful approach to asking your customers for information without driving them away.

Redefining the Customer-Centric Utilities Company in the Age of Distributed Energy Resources

The key to a successful DER implementation strategy is in improved customer relationships, including the adoption of successful tools for self-service.

The Cost of Ignoring the Future of Self-Service Customer Support

Everyone knows that customer service is important for business. In today’s digital world, the definition of what constitutes great customer service is changing.