Author: Manish Tripathi

Country Manager and Vice President of India Operations

Manish Tripathi

Manish leads the service management and project management teams out of Datavail’s India locations. With more than eight years of experience in service quality assurance, projectmanagement, service AV management, service operations management and pre-sales support, he is responsible for helping meet client expectations and 24/7 service delivery. Previously, he served as Datavail’s Infrastructure manager for its India operations. He brings 15 years industry experience to his role, including positions such as Service Delivery Manager at Reliance Globalcom; Support Engineer at CA Technologies; and IT positions at Sitel, Railtel and Shree Om Industries. He earned an MBA from Narsee Monjee Institute of Management Studies, and degrees from University of Greenwich, Maharashtra Institute of Technology, and Muchhala Polytechnic.

Articles Written by Manish Tripathi

There are many aspects of providing quality customer service. At Datavail, we seek to differentiate our services from those of our competitors. Learn more.

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Quality customer service can be tough to define. For many Datavail clients, it's an "I know it when I experience it" situation. Visit to learn more.

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Some people may contend that achieving quality is an elusive goal because quality can be subjective. But, we apply Six Sigma principles across our business.

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