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Welcome to Datavail’s Blog, where you can read the latest insights, tips and opinions of our experts on all things data and technology.

Author: Manish Tripathi
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Quality Audits: The Secret Ingredient to Great Customer Service

There are many aspects of providing quality customer service. At Datavail, we seek to differentiate our services from those of our competitors. Learn more.

Manish Tripathi | November 3, 2015

Can Scripts Improve Quality of DBA Customer Service?

Quality customer service can be tough to define. For many Datavail clients, it’s an “I know it when I experience it” situation. Visit to learn more.

Manish Tripathi | October 29, 2015

Measuring Quality: Auditing DBA Customer Service

Some people may contend that achieving quality is an elusive goal because quality can be subjective. But, we apply Six Sigma principles across our business.

Manish Tripathi | October 21, 2015

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