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What You Need to Know About the Microsoft Dynamics 365 Sales Modules

Datavail White Paper

How the Sales Module Can Improve Your Sales Numbers

Dynamics 365 is Microsoft’s latest version of its business applications. The customer relationship management (CRM) capabilities in Dynamics 365 consist of Sales, Customer Service, Marketing, Field Service, and Project Operations. Microsoft Dynamics 365 Sales was created when Microsoft moved its apps from Dynamics CRM into the Dynamics 365 infrastructure.

You can choose to use all the CRM modules or implement one or more of them. Dynamics 365 runs on premises or in the cloud. Cloud deployment is the most popular since most businesses find it the most cost effective, secure, and efficient.

The Sales module is designed to be a powerful CRM app that allows your sales department to manage a sales pipeline and customer relationships. It also supports collaboration within the sales department and with other departments when you use modules that target customer service, marketing, field service – and if your business is project driven – project operations.

Download this white paper to learn more about:

  • Features and Benefits: What Can Microsoft Dynamics 365 Sales Do for You?
    • Benefit 1: Improve efficiency by using a single workspace powered by AI to manage activities
    • Benefit 2: Improve relationship building capabilities—The key to establishing and retaining customers
    • Benefit 3: Increase seller productivity using automated marketing tools
    • Benefit 4: Support sellers when they’re on the road with mobile access
    • Benefit 5: Improve sales forecasting and tracking
    • Benefit 6: How the features work together to benefit users
  • Which Microsoft Dynamics 365 Sales Version is Right for You?
    • Dynamics 365 Sales Professional
    • Dynamics Sales Enterprise
    • Dynamics 365 Sales Premium
    • Microsoft Relationship Sales
  • Microsoft Dynamics Sales Products: Feature Overview
    • Sales Execution
    • Microsoft Office 365 Integration
    • Reporting and Analysis
    • Customization
    • LinkedIn Sales Navigator
    • Contextual Insights
    • Sales Accelerator
    • Conversation Intelligence
  • MS Dynamics 365 Sales: 2022 Wave 1 Plans – Microsoft’s 2022 Wave 1 identifies features that are planned for release through April 2022.
  • How Datavail Can Help
    • There is no doubt that the Microsoft Dynamics 365 Sales modules give you everything that you’d want in a Dynamics CRM and much more.
    • There are challenges in selecting the right Dynamics 365 Sales product with the appropriate licensing, determining the integrations you need, implementing the application, and increasing user adoption to get the most from your investment.
    • With more than 15 years of Microsoft Dynamics CRM experience, we can assist you end-to-end in your journey; from inception to deployment to user adoption and ongoing modernization and maintenance.
    • Contact Datavail’s Microsoft Dynamics 365 CRM experts for more information.


Download the White Paper

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