Small Business Computer Software Company: A Case Study
Introduction
In this case study, we will explore the success story of a small business computer software company that overcame various challenges and achieved remarkable results with the help of Datavail. By addressing their specific needs and leveraging the key features and functionalities provided by Datavail, this company was able to enhance their database administration quality, lower costs, and focus on their core business. Let’s dive into the details of this case study to understand how Datavail made a significant difference.
Challenges Faced by the Company
When the profiled small business computer software company decided to evaluate database services, they were driven by several key challenges. These challenges included:
- Lowering Costs: The company sought a solution that would help them reduce expenses associated with database management.
- Improving Database Administration Quality: They aimed to enhance the overall quality of their database administration processes.
- Focusing on Core Business: The company wanted to shift their focus from technology-related tasks to core business operations.
- Increasing Coverage: They desired better coverage for their databases, including 24×7 availability, weekends, and holidays.
Utilizing Datavail Database Services
To address these challenges effectively, the surveyed company opted for Datavail Database Services. They leveraged the following key services provided by Datavail:
- Remote Database Management: The company utilized Datavail’s remote database management services to ensure efficient operations without geographical limitations.
The surveyed company rated various aspects of Datavail personnel based on their experience:
- Service Delivery Manager: Rated as excellent
- Dedicated US DBA (Database Administrator): Rated as excellent
- Dedicated Tier 3 Offshore DBA: Rated as excellent
- Offshore DBAs (Operational Team): Rated as excellent
- Project Manager: Rated as excellent
Results Achieved with Datavail
Since engaging with Datavail, the surveyed company witnessed significant improvements in their database environment. They achieved the following results:
- Improved Database Administration Quality: Datavail’s expertise and support led to a noticeable enhancement in the quality of their database administration processes.
- Dramatically Improved DBA Coverage: The company experienced a dramatic improvement in round-the-clock coverage for their databases, ensuring uninterrupted operations.
- Enhanced DBA Expertise: With Datavail’s dedicated DBAs, the company benefited from increased expertise and specialized knowledge in managing their databases.
- Improved Database Availability: The availability of their databases significantly improved, reducing downtime and maximizing productivity.
- Enhanced Database Environment Quality: Datavail’s services contributed to an overall improvement in the quality of the company’s database environment.
- Increased Database Reliability: The reliability of their databases saw a remarkable boost, minimizing the risk of data loss or system failures.
- Enhanced Database Performance: Through efficient monitoring and optimization, Datavail helped improve the performance of the company’s databases.
“Datavail has handled any type of Oracle issue and in a very timely manner. This is instrumental to our business. It is security insurance to know that our core operations are supported by an excellent team.”
Conclusion
Through this case study, we have seen how a small business computer software company successfully overcame challenges by leveraging Datavail Database Services. By focusing on lowering costs, enhancing database administration quality, and improving coverage while utilizing remote management capabilities, they achieved significant benefits. With dramatically improved DBA expertise, database availability, reliability, and performance, they were able to drive growth while maintaining operational efficiency. If you’re facing similar challenges with your database management requirements, consider exploring what Datavail can offer to help propel your business forward.