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How Datavail Helped a Nationally Recognized Retail Service Company


In today’s fast-paced digital landscape, businesses across industries rely heavily on their databases to store and manage critical information. For a nationally recognized retail service company, ensuring the seamless performance and availability of their databases is paramount. That’s where Datavail comes in. As a trusted partner, Datavail has provided comprehensive database management solutions that have not only addressed our client’s challenges but also resulted in significant benefits for their business.

The Challenges Faced by Our Client

Lower Costs

Like many companies, our client was looking to cut down on costs without compromising the quality of their database administration. They needed a solution that would optimize their database management processes and reduce expenses.

Focus on Business Rather Than Technology

Managing databases can be time-consuming and resource-intensive. Our client wanted to shift their focus from day-to-day database maintenance tasks to strategic initiatives that would drive business growth and innovation.

Improved Coverage of Databases

With round-the-clock operations, including weekends and holidays, our client required uninterrupted coverage for their databases. They needed a reliable partner who could ensure high availability and timely support whenever issues arise.

How Datavail Transformed Their Database Management

To address these challenges effectively, our client engaged with Datavail for remote database management services, database upgrades and migrations, as well as performance tuning. Here’s how each of these areas made a significant impact:

Remote Database Management

Datavail’s team of experienced database administrators took over the day-to-day management tasks, providing proactive monitoring, troubleshooting, and optimization services remotely. By leveraging our expertise in managing databases of various sizes and complexities, we helped streamline operations while delivering cost savings.

Database Upgrades and Migrations

Keeping up with the latest technology is crucial to maintain optimal performance and security. Datavail assisted our client in smoothly transitioning to newer versions of their database platforms, ensuring compatibility, and minimizing downtime. Our proven methodologies and meticulous planning helped mitigate risks associated with upgrades and migrations.

Performance Tuning

Slow database performance can hinder business operations and frustrate users. Datavail’s team conducted thorough performance assessments to identify bottlenecks and optimize the client’s database environment. Through intelligent tuning techniques, we enhanced their system’s responsiveness, resulting in improved user experiences and increased productivity.

The Benefits Achieved

Since partnering with Datavail, our client has experienced a multitude of benefits that have positively impacted their business:

  • Lowered Database Administration Costs: By outsourcing their database management to Datavail, our client achieved significant cost savings compared to maintaining an in-house DBA team.
  • Improved Database Administration Quality: Our team of expert DBAs brought extensive knowledge and experience to the table, ensuring best practices were followed and driving continuous improvement in the quality of their database administration.
  • Focus on Core Business Objectives: With Datavail handling day-to-day database tasks, our client’s internal teams could redirect their efforts towards strategic initiatives that promote growth and innovation.
  • Enhanced Round-the-Clock Coverage: Our 24×7 support ensured prompt assistance during critical situations, minimizing downtime and keeping the databases running smoothly at all times.
  • Cost Savings with Remote Database Management: By leveraging our remote services, our client saved between 25% to 50% on their overall database management costs.


“Datavail is a flexible partner that has adapted to our changing and growing environment and enabled my team to focus on the new requirements.”

Are you facing similar challenges with your database management? Let us be your trusted partner on the journey towards database excellence!

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