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Mid-sized Computer Services Firm: "Datavail Lowers Our Costs, Increases Productivity"


In a world where technology is constantly evolving, mid-sized computer services firms face numerous challenges in managing their databases efficiently and effectively. Database administrators play a crucial role in ensuring the smooth operation of these databases, but the demands can be overwhelming. That’s where Datavail comes in. In this case study, we will explore how Datavail has helped a medium enterprise computer services company tackle their challenges, lower costs, improve productivity, and focus on their core business.

Challenges Faced by the Company

When this company decided to hire Datavail, they had several key challenges they wanted to address:

Lower Costs

Managing databases in-house can be costly. The company recognized the need to optimize their expenses while still maintaining high-quality database administration.

Improve Database Administration Quality

With the ever-increasing complexity of databases and the need for constant monitoring and maintenance, it was essential for the company to enhance the quality of their database administration practices.

Focus on Core Business

The company wanted to shift their focus away from managing technology and instead concentrate on their core business activities. They needed a reliable partner who could handle their database management efficiently.

Round-the-Clock Coverage

Having 24×7 coverage for database management is crucial for many organizations. The company sought a solution that would provide continuous support even during weekends and holidays.

Reduce Turnover and Burnout

Database administrators often face burnout due to heavy workloads and high-pressure situations. The company aimed to reduce turnover rates by finding a partner that could alleviate some of this burden.

How Datavail Helped

Datavail stepped in as a trusted partner and offered remote database management services to address these challenges effectively. They specialized in managing Oracle databases, which aligned perfectly with the company’s needs.

Remote Database Management

One of the primary ways in which Datavail supported the company was through remote database management. This allowed the company to offload the responsibility of day-to-day database operations, ensuring smooth functioning while they focused on other critical aspects of their business.

Results Achieved with Datavail

Since partnering with Datavail, the company has experienced significant benefits:

Lowered Database Administration Costs

By leveraging Datavail’s remote database management services, the company successfully reduced their overall costs. The cost savings amounted to an impressive 25-50%, allowing them to allocate resources more efficiently.

Improved Database Administration Quality

Datavail’s expertise and specialized focus on database administration led to a considerable improvement in the quality of the company’s database management practices. With dedicated professionals handling their databases, they could rest assured knowing that their systems were in capable hands.

Focused on Core Business

With the burden of database management lifted off their shoulders, the company was able to redirect their attention towards their core business activities. This shift in focus allowed them to enhance productivity and drive growth.

Enhanced Round-the-Clock Coverage

Datavail ensured round-the-clock coverage for the company’s databases, including weekends and holidays. This uninterrupted support provided peace of mind and minimized downtime, contributing to increased operational efficiency.

Cost Savings with Remote Database Management Services

Through Datavail’s remote database management services, the company saved a significant amount of money. The ability to rely on experts remotely not only reduced costs but also improved overall productivity.

According to one satisfied customer:

“Automated ticket creation with Datavail’s ServiceNow system allows issues to be reported/worked on immediately. Any ad-hoc requests are handled quickly and professionally. Fast, friendly service that lowers costs and increases productivity.”

In conclusion, for companies seeking efficient and cost-effective solutions for managing their databases, partnering with Datavail is a game-changer. By addressing challenges such as high costs, improving administration quality, focusing on core business activities, providing round-the-clock coverage, and reducing turnover rates, Datavail empowers companies to thrive in a competitive environment. With their expertise in remote database management and specialized knowledge of Oracle databases, Datavail proves to be the ideal partner for companies looking to lower costs and increase productivity.

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