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Medium Enterprise Telecommunications Services Company Solved EBS Challenges

Introduction

In this case study, we will explore how a medium enterprise telecommunications services company overcame their challenges and achieved significant improvements with the help of Datavail Database Services.

Addressing Business Challenges

The profiled company approached Datavail with specific goals in mind. They wanted to overcome the following challenges:

  1. 24×7 Coverage: The company sought to provide round-the-clock coverage for their databases, including weekends and holidays.
  2. Reduced Turnover and Burnout: They aimed to alleviate the burden on their internal staff by reducing turnover rates and preventing burnout.
  3. EBS Support: The company was looking to move away from EBS and needed a partner with EBS expertise to manage their databases during the transition.

Utilizing Datavail Database Services

To tackle these challenges, the company leveraged various services offered by Datavail:

  1. Remote Database Management: By utilizing Datavail’s expertise in remote database management, the company gained peace of mind knowing that their databases were being monitored and managed efficiently.

Impressive Results Achieved

The collaboration between the profiled company and Datavail yielded several remarkable results, including:

  1. Lowered Administration Costs: With Datavail’s assistance, the company successfully reduced their overall database administration costs.
  2. Improved Quality: By entrusting their database administration to Datavail, they experienced an improvement in the quality of their database management.
  3. Cost Savings: The implementation of remote database management services offered by Datavail resulted in substantial cost savings ranging from 25% to 50%.

The engagement with Datavail had a significant impact on various aspects of the profiled company’s operations:

  • DBA Coverage: There was a noticeable improvement in round-the-clock coverage provided by knowledgeable DBAs.
  • DBA Expertise: The expertise brought by Datavail’s dedicated US-based DBAs greatly enhanced performance.
  • Database Availability: With Datavail’s support, the company experienced increased database availability.
  • Database Environment Quality: The overall quality of the database environment was significantly improved.
  • Database Reliability: By partnering with Datavail, the profiled company witnessed a remarkable increase in the reliability of their databases.
  • Database Performance: The performance of their databases showed marked improvement and allowed the company to keep their existing system and avoid a costly migration.

 

“We initially brought on Datavail to supplement our EBS DB needs as we were going to be moving off of EBS. Seven years later we are still on EBS and Datavail is still the company we are using for our DB needs.”

Conclusion

Through this case study, we have seen how a medium enterprise telecommunications services company successfully addressed their challenges and achieved significant improvements in database management by partnering with Datavail. With a focus on providing comprehensive coverage, reducing costs, and enhancing overall quality, Datavail has proven itself as a trusted partner for businesses seeking reliable and efficient database services.

If your enterprise is facing similar challenges or desires better management of your valuable databases, don’t hesitate to explore the benefits that Datavail Database Services can offer.

Reach out to our team for more information.

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