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24x7 Coverage for Entertainment Company


In this case study, we will delve into the challenges faced by a medium enterprise media & entertainment company and how they found a solution with Datavail Database Services. With a focus on lower costs, improved database administration quality, and round-the-clock coverage, this company sought to optimize their operations and ensure seamless performance. Let’s explore how Datavail provided the expertise and support needed to address these challenges effectively.

Challenges Faced

The profiled media & entertainment company had several key challenges that prompted them to evaluate and ultimately select Datavail:

  1. Lower Costs: Seeking cost-effective solutions without compromising database quality was a top priority for the company.
  2. Improved Database Administration Quality: The company aimed to enhance their database administration practices to ensure optimal performance.
  3. 24×7 Coverage: With databases that required continuous monitoring and support, the company needed round-the-clock coverage, including weekends and holidays.
  4. Staff Augmentation: To streamline their operations, the company sought to redeploy or augment their existing staff resources.

Leveraging Datavail Database Services

To address these challenges, the surveyed company utilized various Datavail services:

  1. Remote Database Management: By leveraging remote database management services offered by Datavail, the company could ensure continuous monitoring and maintenance of their databases from any location.
  2. Database Upgrades and Migrations: Datavail assisted in smooth transitions during database upgrades and migrations, minimizing disruptions for the media & entertainment company.
  3. Database Assessments and Health Checks: Regular assessments and health checks conducted by Datavail provided valuable insights into potential issues or areas for improvement within the databases.

Results Achieved

Through their collaboration with Datavail, the media & entertainment company achieved significant results:

  • Lowered Costs: The implementation of remote database management services resulted in cost savings of 25-50% for the company.
  • Improved Database Administration Quality: With the expertise and support of Datavail, the quality of their database administration practices witnessed a notable improvement.
  • Round-the-Clock Coverage: The company successfully achieved their goal of 24×7 coverage, ensuring that their databases were monitored and supported at all times.
  • Enhanced Expertise: By engaging with Datavail, the company benefited from an increased level of expertise in database management and administration.
  • Improved Database Performance: The company experienced substantial improvements in database availability, reliability, and overall performance.


“Datavail allowed our employees to concentrate on actual work rather than simply monitoring and responding to issues.”

“24/7 coverage helped our staff to not have to be tied to their computers when away from the office. The monitoring and response have helped keep everything running when jobs break. Our employees are now able their actual jobs in the morning.”

In conclusion, by partnering with Datavail, this media & entertainment company was able to overcome their challenges, reduce costs, improve database administration quality, and achieve round-the-clock coverage. The success story serves as a testament to the expertise and comprehensive services offered by Datavail. If you are facing similar challenges in your organization’s database management, consider exploring how Datavail can help you optimize your operations and drive efficiency.

Reach out to our team for more information.

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