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Medium Enterprise Financial Services Company Impressed with Responsiveness


In the fast-paced world of financial services, maintaining a reliable and efficient database infrastructure is crucial. That’s why when this medium enterprise financial services company faced challenges in their database administration, they turned to Datavail for solutions. In this case study, we will explore how Datavail’s expertise and responsiveness impressed this company, leading to improved database management and resource allocation.

Addressing Key Challenges

When the financial services company approached Datavail, they had several specific challenges they wanted to address:

Improve Database Administration Quality

Maintaining a high standard of database administration is essential for any financial services organization. The company recognized the need for improvement in this area and sought out Datavail’s expertise.

Providing 24×7 Coverage

Financial services companies operate around the clock, and downtime is not an option. The company needed a partner who could provide comprehensive coverage for their databases, including weekends and holidays.

Augmenting Resources

The company wanted to optimize their internal resources by redeploying or augmenting their staff. They were looking for a partner who could seamlessly integrate into their team and provide the necessary support.

Utilizing Datavail’s Solutions

To meet these challenges head-on, the financial services company engaged with Datavail and utilized their expertise in various ways:

Remote Database Management

Datavail offered remote database management services that allowed the company to have peace of mind knowing that their databases were being proactively monitored and managed by experts.

Database Upgrades and Migrations

Keeping up-to-date with the latest technology is crucial for any organization. Datavail assisted with seamless upgrades and migrations, ensuring minimal disruption during the process.

Database Assessments and Health Checks

To identify areas of improvement within their existing database infrastructure, the company relied on Datavail’s comprehensive assessments and health checks. This helped them optimize performance and enhance reliability.

Nightly ETL Monitoring

Efficient Extract, Transform, Load (ETL) processes are essential for data integrity and accuracy. Datavail’s nightly ETL monitoring services ensured that the company’s data was being successfully processed and transferred without any issues.

Impressive Results and Benefits

Since partnering with Datavail, the financial services company has experienced significant improvements in their database management. Here are some of the benefits they have achieved:

  • Improved Database Administration Quality: The expertise and support provided by Datavail have raised the bar for the company’s database administration practices, ensuring optimal performance and reliability.
  • Enhanced Round-the-Clock Coverage: With Datavail’s 24×7 support, the financial services company no longer has to worry about downtime or potential issues during weekends or holidays. They can focus on their core business while knowing their databases are in safe hands.
  • Optimized Resource Allocation: By leveraging Datavail’s services, the company was able to reallocate their internal resources effectively. This allowed them to utilize their staff in more strategic areas while still having access to a dedicated team of experts from Datavail.
  • Retained On-Staff Resources: Rather than replacing internal resources, partnering with Datavail enabled the company to retain their valuable employees while augmenting their capabilities with external expertise.


“Datavail is a part of our team, the extra employee that is always there around the clock. I have been very impressed with the responsiveness of the company.”

As a trusted partner in database management solutions, Datavail continues to impress clients with their commitment and responsiveness.

Reach out to our team for more information.

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