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Case Study of a Medium Enterprise Computer Services Company


In today’s digital landscape, businesses rely heavily on efficient and reliable database administration to ensure smooth operations and optimal performance. For medium enterprise computer services companies, in particular, managing databases can be a complex task that requires expertise and dedicated resources. In this case study, we will explore the challenges faced by one such company and how they leveraged the services of Datavail to overcome these obstacles and achieve significant improvements in their database administration.

Challenges Faced: Improving Database Administration Quality

The profiled medium enterprise computer services company approached Datavail with several key challenges they aimed to address:

  1. Improve Database Administration Quality: The company recognized the need for enhanced database administration practices to ensure data integrity, security, and performance.
  2. Redeploy and/or Augment Onstaff Resources: They sought a solution that would allow them to optimize their existing workforce while still maintaining reliable round-the-clock coverage for their databases.

Leveraging Datavail: Key Services

To meet their objectives, the surveyed company turned to Datavail and found value in several key services:

Managing Multiple Database Types with Ease

Datavail provided comprehensive support for various types of databases, including Microsoft SQL. This versatility enabled the company to consolidate their database management efforts under one reliable provider.

Remote Database Management for Seamless Operations

By utilizing Datavail’s remote database management services, the company achieved smooth day-to-day operations without the need for constant on-premises presence. This allowed them to focus on core business activities while ensuring their databases were well-maintained.

Seamless Upgrades, Migrations, Assessments, and Performance Tuning

Datavail’s expertise extended beyond routine maintenance tasks. The surveyed company benefited from seamless database upgrades and migrations, thorough assessments of their database health, as well as performance tuning recommendations that significantly improved their overall database performance.

Results Achieved: Improved Quality and Cost Savings

Through their partnership with Datavail, the medium enterprise computer services company experienced tangible benefits:

  1. Improved Database Administration Quality: The company witnessed a significant improvement in the quality of their database administration, ensuring data integrity, security, and optimal performance.
  2. Enhanced Round-the-Clock Coverage: By leveraging Datavail’s remote database management services, the company achieved reliable round-the-clock coverage for their databases without straining their internal resources.
  3. Optimized Resource Allocation: With Datavail handling critical database tasks, the company was able to reallocate their staff resources more effectively to focus on strategic initiatives and core business activities.
  4. Cost Savings: By availing themselves of Datavail’s remote database management services, the surveyed company reported saving between 10-25% of costs compared to maintaining an on-premises dedicated team.


“Datavail’s in-depth performance tuning has identified several impactful solutions that have dramatically increased our database performance in long-term issue areas.”

“We use Datavail to reduce our database administration cost, monitor the health of our database environment, and give us peace of mind.. Datavail is one of our most trusted partners. They continue to exceed our expectations.”

At Datavail, we are committed to providing top-notch expertise and tailored solutions that enable businesses like yours to overcome challenges and achieve remarkable results. Contact us today to learn how we can help enhance your database administration and drive your business forward.

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