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Life South: Enhancing Database Administration with Datavail


In the fast-paced world of healthcare, where critical information needs to be available around the clock, reliable database management is paramount. Life South, a leading healthcare company, faced the challenge of ensuring 24/7 coverage and improving their database administration quality. That’s when they turned to Datavail’s comprehensive Database Services solutions. In this case study, we explore how Life South overcame their challenges and achieved remarkable results with Datavail.

The Challenges: Addressing Key Database Administration Needs

Life South had several pressing challenges that prompted them to seek out a reliable partner like Datavail. They needed to:

  • Improve the quality of their database administration
  • Provide better coverage for their databases, including weekends and holidays
  • Optimize resource allocation by redeploying or augmenting their on-staff resources

The Solution: Leveraging Datavail’s Expertise

Datavail’s Database Services offered Life South a range of options to meet their specific needs. Here are some of the key ways in which Life South utilizes Datavail:

  1. Remote database management: With Datavail’s remote management capabilities, Life South can ensure that their databases are monitored and optimized at all times.
  2. Database assessments and health checks: Datavail conducts regular assessments and health checks to identify any potential issues or bottlenecks in the database environment.
  3. Dedicated US DBA: Life South benefits from having a dedicated US-based DBA who works closely with their team, providing expertise and support.
  4. Dedicated Tier 3 Offshore DBA: Additionally, Life South has access to a dedicated Tier 3 offshore DBA who brings specialized skills and knowledge to enhance their database operations.
  5. Operational team of offshore DBAs: To ensure seamless operations, Life South relies on an operational team of offshore DBAs who provide round-the-clock support.

The Results: Transforming Database Administration

Since partnering with Datavail, Life South has experienced remarkable improvements in their database administration and overall operations. Some of the notable results include:

  • Significantly improved 24/7 coverage for their databases
  • Enhanced expertise and skills through access to dedicated DBAs
  • Improved database availability, reliability, and performance
  • Higher quality of the overall database environment

Life South is thrilled with the results they have achieved. According to their feedback:

“Datavail’s service has been invaluable in terms of providing complete 24/7 coverage and providing existing staff with greater resources to help improve their existing skill sets.”

“The offshore team is very responsive and has a stable staff. Communication with the offshore team has been clear and productive.”

In conclusion, Life South’s partnership with Datavail has transformed their database administration capabilities, ensuring round-the-clock coverage and improving overall database quality. If you’re facing similar challenges in managing your databases, consider leveraging Datavail’s expertise to optimize your operations and achieve exceptional results.

Reach out to our team for more information.

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