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Large Enterprise Health Care Company Increases "Reliability and Uptime"


In this case study, we will explore how a Large Enterprise Health Care Company successfully addressed IT challenges by partnering with Datavail, a trusted provider of remote database management services. By tapping into Datavail’s expertise in Microsoft SQL and round-the-clock coverage, this company was able to achieve remarkable improvements in their database administration quality and overall system performance.

Challenges Faced by the Health Care Company

When the large enterprise health care company approached Datavail, they had several key challenges that needed to be addressed:

  1. Lower Costs: Like many organizations in the health care industry, cost optimization was a top priority for this company. They needed a solution that would help them reduce expenses associated with database administration while maintaining high-quality services.
  2. Improved Database Administration Quality: The company recognized the need to enhance the quality of their database administration practices. They sought expertise and guidance to streamline their processes and ensure optimal performance.
  3. Enhanced Coverage: With critical databases that operated 24×7, including weekends and holidays, it was crucial for the company to have uninterrupted coverage. They required a partner who could provide comprehensive support around the clock.

Utilizing Datavail: Remote Management and More

To tackle these challenges head-on, the health care company decided to leverage Datavail’s expertise in remote database management. They entrusted their Microsoft SQL databases to Datavail’s experienced team, utilizing their services in various critical areas:

  1. Remote Database Management: By outsourcing their database management needs to Datavail, the company gained access to a dedicated team of experts who remotely monitored and maintained their databases. This arrangement allowed them to focus on core business operations while ensuring efficient data management.
  2. Database Upgrades and Migrations: Datavail assisted the company in smoothly upgrading their databases to newer versions and seamlessly migrating data when necessary. This helped the company stay up-to-date with the latest advancements while minimizing disruptions.
  3. Database Assessments and Health Checks: Regular assessments and health checks were conducted by Datavail’s team to identify potential issues and proactively address them. This proactive approach ensured that the company’s databases were optimized for performance and reliability.
  4. Performance Tuning: Recognizing the importance of optimal database performance, Datavail worked closely with the company to fine-tune their SQL instances and databases. Through careful analysis and optimization techniques, they significantly improved overall system performance.

Achieving Remarkable Results

Since partnering with Datavail, this large enterprise health care company has experienced significant improvements across various aspects of their database management:

  • Improved Administration Quality: The expertise brought by Datavail has dramatically enhanced the quality of the company’s database administration practices. They now benefit from streamlined processes and best-in-class solutions that ensure optimal performance.
  • Round-the-Clock Coverage: With Datavail’s 24×7 coverage, including weekends and holidays, the health care company can rest assured knowing that their critical databases are constantly monitored and supported. This uninterrupted coverage minimizes downtime risks and ensures continuous operations.

The company has rated several key areas of improvement since engaging with Datavail:

  • DBA Coverage: The round-the-clock coverage provided by Datavail has been greatly improved compared to their previous arrangements.
  • DBA Expertise: The expertise brought by Datavail’s team has been invaluable in enhancing database administration practices.
  • Database Availability, Quality, Reliability: All these crucial aspects have seen notable improvements since working with Datavail.

In the words of a satisfied client:

“Datavail has provided round-the-clock coverage of databases and helped fine-tune many SQL instances and databases, which increased reliability and uptime. They are quick to respond to issues and easy to work with on projects.”


Through strategic utilization of Microsoft SQL and the expertise of Datavail, this large enterprise health care company successfully tackled their database administration challenges. By outsourcing remote management, leveraging round-the-clock coverage, and benefiting from expert guidance, they achieved improved reliability, increased uptime, and enhanced overall system performance. If your organization is looking for a reliable partner to optimize your database management practices, consider exploring the comprehensive services offered by Datavail. With their proven track record and dedication to client success, they can help take your database operations to new heights.

Reach out to our team for more information.

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