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Enhancing Database Management for an Enterprise Automotive & Transport Company


In today’s fast-paced business landscape, large enterprise automotive and transport companies face numerous challenges when it comes to managing their databases effectively. These challenges include improving database administration quality, providing round-the-clock coverage, and ensuring smooth database upgrades and migrations. In this case study, we will explore how Datavail’s comprehensive Database Services helped address these challenges for a prominent company in the industry.

Challenges Faced by the Company

The profiled company identified several key challenges that prompted them to evaluate and ultimately choose Datavail Database Services:

Improving Database Administration Quality

Maintaining high-quality database administration is crucial for any large enterprise operating in the automotive and transport sector. The company recognized the need to enhance their existing database administration practices to ensure optimal performance, data integrity, and security.

24×7 Coverage for Databases

As a global enterprise, the company required continuous monitoring and support for their critical databases. They needed a reliable partner who could provide round-the-clock coverage, including weekends and holidays, to address any potential issues promptly.

Utilizing Datavail Database Services

To overcome these challenges, the profiled company leveraged various Database Services:

Remote Database Management

By partnering with Datavail, the company gained access to a team of experienced database administrators (DBAs) who remotely managed their databases. This enabled them to focus on core business operations while leaving the intricate task of database management in capable hands.

Seamless Database Upgrades and Migrations

Datavail’s expertise in handling complex database upgrades and migrations proved invaluable to the company. By entrusting these critical tasks to Datavail’s skilled DBAs, they were able to minimize downtime and ensure a seamless transition without jeopardizing data integrity or system stability.

Rating Datavail Personnel

The company had an overwhelmingly positive experience with the various Datavail personnel they interacted with:

  • Service Delivery Manager: The service delivery manager received high praise for their professionalism and the overall quality of service provided.
  • Dedicated US DBA: The dedicated US DBA was rated as excellent, demonstrating exceptional technical expertise and a proactive approach to addressing any database-related challenges.
  • Dedicated Tier 3 Offshore DBA: Similar to the US-based DBA, the offshore Tier 3 DBA also received an excellent rating for their contributions in maintaining database performance and resolving complex issues.
  • Offshore DBAs (Operational Team): The operational team of offshore DBAs was consistently praised for their excellence in handling day-to-day database management tasks efficiently and effectively.

Achieving Results with Datavail

The company experienced a range of significant benefits since partnering with Datavail:

Lowered Database Administration Costs

By leveraging Datavail’s remote database management services, the company achieved substantial cost savings without compromising on the quality of administration. This allowed them to allocate resources more strategically and invest in other critical areas of their business.

Improved Database Administration Quality

With Datavail’s expert guidance and proactive support, the company witnessed a marked improvement in the overall quality of their database administration practices. This translated into enhanced performance, increased data security, and improved compliance with industry standards and regulations.

Focused on Core Business Operations

Outsourcing their database management needs to Datavail enabled the company’s internal teams to focus on core business operations without being burdened by intricate technical tasks. This strategic shift allowed them to drive innovation, improve customer experiences, and accelerate growth within their industry.

Enhanced Round-the-Clock Coverage

Thanks to Datavail’s round-the-clock support model, including weekends and holidays, the company experienced a significant improvement in their database coverage. This ensured that any potential issues were promptly identified and resolved, minimizing the impact on business operations.

Dramatic Improvements in Database Environment

Since engaging with Datavail, the company witnessed dramatic improvements across multiple aspects of their database environment:

  • DBA Coverage: The availability of dedicated DBAs, both onshore and offshore, dramatically improved the company’s ability to address database-related challenges promptly.
  • DBA Expertise: The expertise brought in by Datavail’s DBAs elevated the overall skillset within the company’s IT team. This resulted in better decision-making and more efficient handling of complex database scenarios.
  • Database Availability: With proactive monitoring and timely interventions from Datavail’s DBAs, the company experienced a significant boost in their database availability. Downtime was minimized, ensuring uninterrupted access to critical data.
  • Database Environment Quality: The introduction of industry best practices and optimized configurations by Datavail helped elevate the quality of the company’s database environment. This translated into improved performance, scalability, and stability.
  • Database Reliability: Through comprehensive monitoring and robust backup strategies implemented by Datavail, the reliability of the company’s databases increased substantially. This instilled confidence in data integrity and ensured business continuity.


“Datavail Services allowed us to cut costs while expanding coverage of the environment. We shifted from relying on a single on-site contractor to a worldwide team of experts at a lower cost and risk.”


This case study highlights how partnering with Datavail’s expert team empowered a large enterprise automotive & transport company to overcome critical challenges related to database management. By leveraging remote support for administration tasks, seamless upgrades and migrations, and round-the-clock coverage, they achieved notable results including cost savings, enhanced administration quality, focused core operations, improved round-the-clock coverage, and dramatic improvements across various aspects of their database environment. If your organization is also seeking reliable expertise in managing databases efficiently while driving business growth, it may be time to explore what Datavail Database Services can offer.

Reach out to our team for more information.

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