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Epic Aviation LLC: A Case Study in Remote Database Management


At Datavail, we pride ourselves on providing top-notch database management services to our clients. In this case study, we will delve into the experience of one of our clients, Epic Aviation, and how they benefited from utilizing our expertise in remote database management.

The Challenges Faced by Epic Aviation

Epic Aviation faced several challenges when it came to their database management:

Business Focus

Epic Aviation wanted to focus on their core business operations rather than diverting resources towards managing their databases.

24×7 Coverage

Epic Aviation required round-the-clock coverage for their databases. This meant having support available not only during regular business hours but also on weekends and holidays.

Staff Resources

Epic Aviation needed to assess whether they should redeploy or augment their existing staff resources for optimal efficiency. They were looking for a solution that would allow them to optimize resource allocation without compromising on the quality of their database administration.

How Datavail Helped

Datavail stepped in as a trusted partner for Epic Aviation, providing comprehensive remote database management services tailored to their specific needs. Here’s how we assisted them:

Remote Database Management

We took over the day-to-day maintenance and monitoring of Epic Aviation’s databases remotely. Our team of experienced DBAs ensured that the databases were running smoothly and efficiently at all times.

Database Upgrades and Migrations

Datavail handled all database upgrades and migrations seamlessly for Epic Aviation. Our experts carefully planned and executed these processes with minimal disruption to the company’s operations.

Database Assessments and Health Checks

Regular assessments and health checks were conducted by our team to identify any areas of improvement or potential issues. This proactive approach helped Epic Aviation maintain the health and performance of their databases.

Performance Tuning

To optimize database performance, Datavail’s DBAs implemented various tuning strategies. This resulted in improved response times and enhanced overall system efficiency for Epic Aviation.

The Benefits Achieved

By partnering with Datavail, Epic Aviation experienced a range of benefits that positively impacted their business operations:

Lowered Database Administration Costs

Outsourcing their database management to Datavail allowed Epic Aviation to significantly reduce their costs associated with hiring and maintaining an in-house DBA team. Our remote services proved to be a cost-effective solution without compromising on quality.

Improved Quality of Database Administration

With our team of highly skilled DBAs at their disposal, Epic Aviation saw a marked improvement in the quality of their database administration. Our expertise and industry best practices ensured that their databases were well-maintained and performing optimally.

Focus on Core Business Operations

By entrusting their database management to Datavail, Epic Aviation was able to redirect their focus towards their core business operations.

Enhanced Round-the-Clock Coverage

Datavail’s commitment to providing 24×7 support meant that Epic Aviation had experts available whenever they needed assistance. This ensured uninterrupted operation of critical systems, even during non-business hours or holidays.

Reallocated Staff Resources

With Datavail taking care of their database management needs, Epic Aviation could reallocate their internal staff resources to other strategic initiatives within the company. This optimized resource allocation led to increased productivity and efficiency.

Cost Savings with Remote Database Management

Through our remote database management services, Epic Aviation saved between 10-25% on costs compared to maintaining an in-house DBA team. These savings contributed directly to the company’s bottom line.

The Results and Testimonial

Since engaging with Datavail, Epic Aviation experienced significant improvements across various aspects of their database environment:

  • DBA Coverage: Greatly improved, thanks to round-the-clock support from our team.
  • DBA Expertise: Greatly improved, as our skilled DBAs brought in-depth knowledge and industry best practices to the table.
  • Database Availability: Improved, ensuring uninterrupted access to critical data.
  • Database Environment Quality: Improved, with regular assessments and proactive maintenance.
  • Database Reliability: Greatly improved, resulting in fewer downtime instances and enhanced system stability.
  • Database Performance: Improved, as our performance tuning efforts optimized response times.


“We were able to solidify our database environment without having to hire onsite staff. Access to knowledgeable DBAs whenever we had important questions or tasks.”


The case study of Epic Aviation showcases the value that Datavail’s remote database management services can bring to businesses. By entrusting their databases to our team of experts, Epic Aviation achieved cost savings, improved database quality, and redirected resources towards their core operations. Our comprehensive range of services ensured round-the-clock coverage and optimal performance for their critical systems. If you’re looking for a trusted partner to handle your database needs while you focus on your business growth, consider engaging with Datavail.

Reach out to our team for more information.

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