White Paper

Datavail 2017 Customer Satisfaction Survey

Datavail 2017 Customer Satisfaction Survey

Among the people who responded to our 2017 customer satisfaction survey for database administration services, 97 percent said they’d recommend Datavail to a friend or colleague. Based on these responses, Datavail earned a Net Promoter Score (NPS) – a measure of how many people would actively promote our company to others – of 53. That score beats many big-name IT consulting companies.

The clients who take Datavail’s annual customer satisfaction survey are people who use our organization month in and month out, and they know us well. If you’re just getting to know Datavail, you can learn a lot about us from what our existing customers say. Read on to see how we rank with people who regularly entrust their organizational data and projects to Datavail’s 1000+ professionals.