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How a Computer Software Company Benefits from DBA Expertise


This case study examines a medium enterprise computer software company that sought to improve its database administration quality and coverage. By partnering with Datavail, a trusted provider of remote database management services, they were able to overcome their challenges and achieve remarkable results.

The Challenges Faced

When this software company approached Datavail, they had several key challenges on their plate:

  1. Improving Database Administration Quality: They recognized the need for expert guidance to enhance the overall quality of their database administration processes.
  2. 24×7 Coverage: The company required round-the-clock database coverage to address any issues that might arise even during weekends or holidays.
  3. Balancing Workload: With fluctuating demands, there wasn’t enough consistent work to justify hiring a full-time database administrator.

Utilizing Datavail’s Services

To address these challenges effectively, the software company engaged Datavail for remote database management services. They leveraged Datavail’s expertise in managing MySQL databases and benefited from various key offerings:

  1. Remote Database Management: Datavail provided seamless remote management of their MySQL databases, ensuring constant vigilance and prompt response times.
  2. Database Upgrades and Migrations: With Datavail’s assistance, the company successfully executed smooth upgrades and migrations without any disruptions or data loss.
  3. Database Assessments and Health Checks: Regular assessments conducted by Datavail helped identify potential issues proactively while optimizing performance.

Remarkable Results Achieved

Since partnering with Datavail, this software company has experienced significant benefits:

  1. Improved Round-the-Clock Coverage: With access to Datavail’s dedicated team of experts, they now enjoy reliable 24×7 support for their databases, ensuring minimal downtime and swift issue resolution.
  2. Flexible DBA Resources: By relying on Datavail’s services, the company no longer needs to maintain a full-time database administrator position. They can tap into expert DBA resources whenever required, saving costs and optimizing workforce allocation.

Client Testimonial

“Datavail allows us to have access to DBA resources without having to staff a full-time DBA on our team. Specifically, when we encounter a DB problem like a corrupt table, Datavail provides the expertise needed for recovery.”


For computer software companies seeking top-notch database administration expertise without the need for a full-time in-house DBA, partnering with specialized service providers like Datavail offers immense value. With improved coverage, enhanced quality, and increased reliability, businesses can confidently focus on their core operations while leaving database management in capable hands.

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