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Ardent Health Service


As a database administrator, you recognize the vital importance of efficient and dependable database management in an organization’s success. The challenges of maintaining 24/7 support, minimizing staff turnover, and optimizing performance can sometimes be overwhelming. This is where Datavail steps in to assist.

Meeting the Challenges Head-On

When Ardent Health Services sought to address their database management challenges, they turned to Datavail for a comprehensive solution. Their primary goals were clear:

  1. Enhanced Coverage: Ardent needed 24×7 support, including weekends and holidays, to ensure uninterrupted database operations.
  2. Reduced Turnover and Burnout: The organization wanted to alleviate the burden on their internal team and decrease staff turnover caused by excessive workload.

Leveraging Datavail’s Expertise

Ardent Health Services found the perfect partner in Datavail. Here are some key features and functionalities that impressed them:

Remote Database Management

Datavail’s team of highly skilled DBAs remotely manages Ardent’s databases, providing continuous monitoring and proactive issue resolution.

Database Upgrades and Migrations

With Datavail’s expertise, Ardent successfully navigated complex database upgrades and seamless data migrations without disruptions or downtime.

Database Assessments and Health Checks

Regular assessments and health checks by Datavail ensure that Ardent’s databases are operating at peak performance levels while identifying areas for improvement.

Performance Tuning

Datavail’s DBAs implement targeted performance tuning strategies to optimize query execution, improve response times, and enhance overall system performance.

Exceptional Results with Datavail

The results achieved by Ardent Health Services since partnering with Datavail have been nothing short of remarkable:

  • Improved Coverage: With Datavail’s round-the-clock support, Ardent now enjoys enhanced availability and faster response times to address any database issues.
  • Reduced Costs: By leveraging Datavail’s remote database management services, Ardent has saved between 5-10% of costs that would have otherwise been spent on additional staffing.
  • Enhanced Expertise: The expertise provided by Datavail’s dedicated DBA team has significantly improved the overall quality and reliability of Ardent’s database environment.
  • Optimized Performance: Through proactive monitoring, tuning, and assessments, Ardent has experienced a substantial boost in database performance.


“At Ardent we only have 1 Oracle DBA to cover our small to medium database farm. By engaging Datavail we have increased our response time to issues, lowered burnout, and increased database availability.”

“We have extra eyes monitoring and responding to database issues especially after hours. Routine after hours maintenance has been confidently handed off so our one Oracle DBA can focus on the availability, performance, and productivity of the main 8am-5pm heavily used part of the day”

“If you need extra Oracle DBA expertise, you need to look no further than Datavail.”

Reach out to our team for more information.

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