Advanced Analytics Technology Enhances Utility Management

Just as it’s doing in every other industry, data analytics science is disrupting how the utility industry does business. Changing customer expectations, increasing demands for resources, and higher standards for reporting and compliance all contribute to the need for utility companies to have a better and deeper understanding about how and what they serve their customers.

Data analytics for the utility industry can assist companies to determine the value and quality of the services they provide, explain the cost factors involved in maintaining today’s infrastructure while building tomorrow’s, and enhance the net level of service their customer’s experience.