Art of BI: Firefox 10 Not Compatible with Oracle BI

By | In Art of BI | February 02nd, 2012

As a warning, the very popular browser Firefox, has just released its latest update, Firefox 10.  They are calling it a security update but it will break your compatibility with Oracle BI 11g (

If you don’t install the update you won’t bump into this issue.

If your FF browser is set up to automatically update then you will have to uninstall and re-install the previous version if you want to view Oracle BI 11g presentation services using FF.

So, if I were you I would turn the automatic updates OFF.  You can do this through Firefox > Preferences > Advanced on a Mac.  Or, Tools > Options > Advanced on Windows.

Although the Firefox update messes up Oracle BI 11g viewing it does offer some really new features which are great for developers.

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Christian Screen
Christian is an innovator in analytics and data warehousing design, best practices, and delivery. With more than fifteenyears of decision support and data warehousing with key experiences at Office Depot HQ, Sierra-Cedar, and Capgemini, he oversees the Oracle Analytics Practice which includes the technical development and delivery of Oracle BI collaboration software, data warehouse solutions, Oracle BI/EPM projects, and packaged analytics solutions at Datavail.

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9 thoughts on “Art of BI: Firefox 10 Not Compatible with Oracle BI”
  1. Hi, I found the way how to do a workaround:
    1. type “about:config” into an address bar
    2. right click anywhere and choose New / String
    3. name it “general.useragent.override”
    4. put the value “Mozilla/5.0 (Windows; Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/9.0”
    5. refresh OBIEE login screen

    Then it works without any problems!

    1. Very nice Michal.

      That is a great way to prevent having to uninstall and reinstalling a previous version.

      A here this is going to be fixed in so it hopefully won’t be an issue.

    2. Thank you so much for this workaround. Works like a charm. I was tearing my hair out trying to figure out where to find a Firefox 9.0 download (the thought of switching to IE completely out of the question!)

  2. There is a new patch # 13564003 released by Oracle Support which repairs this limitation. Only for Linux for now. However it works well.