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Blog

Welcome to Datavail’s Blog, where you can read the latest insights, tips and opinions of our experts on all things data and technology.

Author: Vikas Mukhi
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4 min read

Redefining the Customer-Centric Utilities Company in the Age of Distributed Energy Resources

The key to a successful DER implementation strategy is in improved customer relationships, including the adoption of successful tools for self-service.

Vikas Mukhi | March 22, 2018

4 min read

The Cost of Ignoring the Future of Self-Service Customer Support

Everyone knows that customer service is important for business. In today’s digital world, the definition of what constitutes great customer service is changing.

Vikas Mukhi | March 21, 2018

5 min read

Tips for Analyzing Customer Data to Improve Marketing

Customer data is vital to organizations’ marketing efforts. You have the data, but what do you do with it? New blog provides tips.

Vikas Mukhi | March 14, 2018

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