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Site Reliability Engineering Services

Reliability Isn’t a Cost—It’s a Competitive Advantage

Every minute of downtime costs you money. Each performance issue erodes customer trust. We transform your critical systems on-premises and in the cloud into revenue-protecting assets through measurable reliability and intelligent automation.

What Makes Systems Reliable?

Reliable systems don’t happen by accident. They’re built on three foundations:

Visibility

You can’t fix what you can’t see. Our observability solutions show you exactly what’s happening across your infrastructure—and why it matters to your business.

Measurement

Promises without metrics are just hopes. We define Service Level Objectives (SLOs) that tie your technical reliability directly to customer experience and revenue protection.

Automation

Manual firefighting drains your team and slows your business. Our reliability automation eliminates repetitive tasks, accelerates recovery, and frees your engineers to build instead of maintain.

Site Reliability Engineering applies these principles to keep your cloud infrastructure running smoothly while your business scales. The result: fewer outages, faster incident response, and systems that heal themselves.

What Reliable Systems Mean for Your Business

Protect Revenue

Reduce downtime with monitoring and alerting tuned to what actually matters.

Control Costs

Our capacity engineering and cost optimization identify where you’re overprovisioned and where you’re at risk.

Scale with Confidence

Our SLO frameworks and capacity planning ensure your systems handle increased load without breaking what’s already working.

Free Your Team from Firefighting

Your engineers should build products, not restart servers. Reliability automation handles the repetitive operational work, reclaiming 100s of engineering hours.

Make Promises You Can Measure

If you’re making SLA commitments to customers but can’t measure your own reliability, you’re flying blind. We build the frameworks that give you accountability and confidence in every commitment.

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Our Site Reliability Engineering Solutions: From Visibility to Value

Observability Enablement

What you get: End-to-end visibility across your infrastructure, applications, and user experience through unified dashboards aligned to business KPIs.

Why it matters: You’ll detect and diagnose performance issues before they become outages—protecting revenue and customer trust. Our clients reduce downtime with observability systems that show not just what broke, but why.

SLO/Error-Budget Framework Implementation

What you get: A structured reliability framework that ties technical performance directly to user experience and business goals.

Why it matters: You’ll shift from subjective reliability (“we think things are fine”) to measurable outcomes (“we guarantee 99.9% uptime for checkout”).

Reliability Automation

What you get: Self-healing systems that handle repetitive operational tasks—scaling, health checks, restarts, rollbacks—without human intervention.

Why it matters: Automation frees your engineers from manual work, reduces human error, and accelerates recovery. Most clients see payback within months through reclaimed engineering hours alone.

Capacity & Scalability Engineering

What you get: Systems designed to scale gracefully under load, with forecasting, autoscaling policies, and performance testing.

Why it matters: Growth and peak traffic shouldn’t cause outages or degraded performance. Proper capacity planning protects revenue during your busiest moments while optimizing infrastructure spend.

Business Reliability & Cost Optimization

What you get: Technical reliability metrics mapped to direct financial outcomes—including cost of downtime, SLA penalties, and lost transactions.

Why it matters: This positions reliability as a revenue protection lever, not just a technical metric. You’ll have quantifiable justification for SRE investment and clear visibility into ROI.

24x7x365 Monitoring & Incident Response

What you get: Round-the-clock monitoring with follow-the-sun coverage and rapid response when issues occur.

Why it matters: Problems don’t wait for business hours. Our global team ensures someone’s always watching—and can act immediately when alerts fire.

Why Partner with Datavail for SRE Services?

We speak business, not just technology.

We don’t measure success in uptime percentages—we measure it in revenue protected, costs reduced, and customer trust earned. Every SRE engagement ties technical improvements to business outcomes you can show your CFO.

We scale with you—from architecture to operations.

Some clients need high-end architecture and consulting. Others need full-stack operational support. Most need both at different times. We meet you where you are and grow with you.

We work across every major cloud platform (plus on-premises.)

Whether you’re on AWS, Azure, Google Cloud Platform (GCP), or Oracle Cloud Infrastucture (OCI), we bring deep site reliability engineering expertise. We’re an AWS Advanced Tier Services Partner, Microsoft Solutions Partner, Oracle Partner, and GCP Partner.

We've been doing this for over 17 years.

With more than 1,000 professionals serving thousands of companies across industries, we’ve seen every reliability challenge—and know how to solve them efficiently.

Stop Firefighting. Start Scaling.

Your systems should protect revenue, not threaten it. Let’s talk about where reliability issues are costing your business—and how to fix them.

Frequently Asked Questions

How is SRE different from DevOps?

DevOps builds speed and agility in your delivery pipeline. SRE ensures that speed is reliable once code reaches production. They're complementary—two halves of the same pipeline.

We already monitor our systems. Why do we need observability?

Monitoring tells you something broke. Observability tells you why—and predicts problems before alerts ever fire.

What's the difference between your SLA and our SLO?

Your vendor's SLA is their promise to you. Your SLO is your promise to your customers. SRE helps you define and measure internal reliability targets that guarantee customer experience, regardless of vendor uptime.

As one of AWS’ leading partners for migrating database workloads to the cloud, Datavail has helped more than 250+ clients over the past five years to migrate to AWS and we have done it successfully on numerous database platforms.

Datavail is an Oracle Partner and Cloud Excellence Implementor with decades of experience in Oracle Consulting, Oracle Database Managed Services, Oracle Applications Functional Support and Oracle Analytics.

Datavail, a trusted Microsoft Partner, delivers scalable Azure solutions tailored to your business needs—lowering costs, increasing reliability, and improving overall operational efficiency.

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