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Datavail ValueBoost for Oracle Application Development and Managed Services Support (ADMS)

Embrace fixed price and fixed term.

Maintenance and Support With a Range of Services

Datavail helps organizations meet the challenge of ongoing ERP/CRM/Application maintenance and support with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.

With teams staffed across our U.S, Canada, and offshore development centers in Latin America, Sri Lanka, and India, Datavail can serve as an extension of a client’s support team, or provide turnkey, round-the-clock support services. Our staffing model, which includes a ‘shadow team’ able to supplement the core team as necessary, provides clients with greatly enhanced flexibility in addressing special software maintenance and support needs.

Harness Speed to Value with Datavail ValueBoost for Oracle ADMS

Datavail carefully outlines service level requirements, customizing our maintenance process for unique client needs. We bring to each project a strong methodology for application maintenance, based on the Oracle Unified Methodology.

Stability, long-term support, technology competence, and reduction in Total Cost of Ownership are a few of the benefits enterprises will accrue from our Application Development and Maintenance Services.

Activities Part of the ADMS Model

  • Error tracking and debugging
  • Version upgrades or enhancements
  • Comprehensive user support
  • Technical troubleshooting
  • Performance monitoring & performance testing
  • Quality assurance testing
  • Documentation development and maintenance
  • 24/7/365 support
  • Service Level Agreements
  • Flexible staffing
  • Comprehensive services

Datavail ValueBoost for Oracle ADMS Services

  • Oracle Cloud Finance/Procurement Support
  • Oracle Cloud HR/Finance/Procurement Support
  • Oracle Cloud Finance/SCM
  • Oracle Cloud Apps Quarterly Regressing Testing (Finance/SCM)

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Cloud Overview

Our Approach

Datavail’s comprehensive phased approach ensures that the Oracle deployment aligns with your business strategy and goals. We follow both a top-down and bottom-up approach to the delivery process:

Program Startup

  • Gain understanding of sponsors business needs
  • Perform a set of foundational tasks that establish the project
  • Establish policies to monitor and maintain project activities and handle exceptions

Design

  • Project plan
  • Conduct kickoff meeting
  • Schedule workshops
  • Conduct functional design workshops
  • Conduct design review
  • Perform implementation checkpoint

Configure

  • Setup application
  • Validate configurations
  • Implement security
  • Build and apply PaaS elements
  • Prepare cutover strategy
  • Perform implementation checkpoint

Validate

  • Update setups
  • Prepare validation scripts
  • Load and validate data
  • Conduct end to end review
  • Conduct train the trainer workshops
  • Perform implementation checkpoint

Transition

  • Migrate configurations to production
  • Migrate extensions and integration to production
  • Load, reconcile, validate data in production
  • Verify production and operational readiness
  • Begin production
  • Perform implementation checkpoint

Realization

  • Manage transition to operations
  • Post go-live support
  • Hand off to Customer Relationship Manager
  • Gain acceptance
  • Close project

Improve your Oracle Development and Support ROI

Improve the value of your Oracle investments with better solution performance that drives high-value strategic initiatives. We can help lower your maintenance costs and manage the complexities involved with every Oracle project so you can focus on your buisness.

Contact the Datavail ValueBoost team today!

Other Datavail ValueBoost Services

Datavail ValueBoost for Oracle HCM

Datavail ValueBoost for Oracle Cloud Application Release and Testing

Datavail ValueBoost for Oracle Financials

Datavail ValueBoost for Oracle Supply Chain

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