Customer Engagement
Enhance client experiences with customized, secured interactions
Expand Client Engagement
Put the client first to build profitable, loyal relationships and gain a competitive advantage. Smart
Microsoft technology can help firms identify and reach potential clients and deliver personalized
experiences to foster client loyalty.
"72% of global consumers now expect a customer service agent to already know their product
and service history when they make contact."
– Microsoft
Customer Experience Matters
The digital transformation is here, customers expect self-service options and a more personalized
experience. A better customer experience keeps customers engaged and helps drive loyalty. We’ve got
expertise building customer engagement using Microsoft solutions combined with best practices.
- Customer Self-Service: e-billing, web portals, demand management, mobile-first applications and more
- Case Management: track incidents and provide customer care with a Dynamics CRM implementation
Award-Winning Microsoft Experience
Microsoft Gold Partner, recognized for global and national awards for excellence
Experienced Integrators
Deep integration knowledge across multiple types of legacy systems. Can connect
front-and-back systems seamlessly
Technology Stack Expert
Extensive experience with web platforms and technologies. Adept developers in CMS
technologies and frameworks: Progress Sitefinity, Orchard CMS, Agility CMS. Experts in responsive
and mobile technologies . A top SharePoint integrator for Microsoft. 40+ Dynamics CRM success
stories.