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Managing database administrators is a difficult job. DBAs are in great demand in the marketplace, and they know it; they can quit over a misunderstanding and have a new job in the morning. They may feel like they are constantly...
Behavioral economics is the study of how people's feelings of success or failure are shaped. As a manager of DBAs, you have to find a way to distribute the praise and the pain in a way that seems fair to everyone involved. The upside of a well-performing team is enormous.