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Datavail has allowed us to not have a full time DBA on staff and using an onsite DBA to coordinate and work with Datavail to get our database needs met. They have a solid database team that monitors and addresses our issues and projects.
Datavail helped stabilize our database and stabilize our business.
By engaging Datavail to perform repetitive commodity tasks, our senior DBAs have been able to spend more time on value-add work. We have made more advancements in the quality of Database Engineering and Support in the first year of Datavail support than we had in the previous 5 years. I have worked with many off-shore service providers, and Datavail has always provide the highest quality of service at a very competitive rate.
We have been very happy with the service Datavail has provided in maintaining and supporting our critical Oracle databases. They are always quick to act when issues come up and proactively look for issues before they become outages.
Datavail gives us round-the-clock database monitoring and administration.