Select Page

Roche Bros. Supermarkets: A Case Study on Database Coverage


In today’s fast-paced business environment, organizations are constantly seeking ways to optimize their operations and focus on their core competencies. For Roche Bros. Supermarkets, one of the challenges they faced was striking a balance between managing their databases and dedicating time to their primary business goals. In this case study, we will explore how Roche Bros. Supermarkets addressed these challenges by partnering with Datavail, resulting in improved coverage and enhanced performance for their critical databases.

Challenges Faced by Roche Bros. Supermarkets

When Roche Bros. Supermarkets decided to evaluate external database services, they had specific challenges in mind that needed immediate attention:

Focus on Business rather than Technology

Roche Bros. Supermarkets recognized the need to redirect their attention from managing databases to focusing on their core business functions. By partnering with Datavail, they aimed to offload database management tasks and free up valuable resources.

Providing Comprehensive Coverage

To ensure seamless operations, Roche Bros. Supermarkets sought better coverage for their databases – round-the-clock support, including weekends and holidays. They understood the importance of having robust database systems available at all times to meet customer demand and maintain data integrity.

Utilizing Datavail Database Services

To address these challenges effectively, Roche Bros. Supermarkets leveraged various database services offered by Datavail:

Remote Database Management

By choosing Datavail as their trusted partner, Roche Bros. Supermarkets gained access to remote database management capabilities. This allowed them to delegate routine maintenance tasks, such as backups and security updates, while ensuring optimal performance.

Database Assessments and Health Checks

Datavail’s expertise in conducting thorough assessments and health checks provided valuable insights into the overall health of Roche Bros.’ databases. This proactive approach helped identify potential issues before they escalated into critical problems, ensuring uninterrupted operations.

Performance Tuning

To optimize database performance, Datavail’s skilled team of DBAs worked closely with Roche Bros. Supermarkets. They implemented necessary optimizations, fine-tuned configurations, and monitored performance metrics to enhance the efficiency and responsiveness of the databases.

Results Achieved with Datavail Database Services

Since partnering with Datavail, Roche Bros. Supermarkets has experienced a multitude of benefits that have positively impacted their business:

Focus on Core Business Functions

By entrusting their database management to Datavail, Roche Bros. Supermarkets was able to redirect their focus towards their core business functions. This shift allowed them to allocate resources more effectively and drive growth without being burdened by technical complexities.

Improved Round-the-Clock Coverage

With Datavail’s 24×7 support and weekend/holiday coverage, Roche Bros. Supermarkets witnessed a significant improvement in their database availability. This ensured smooth operations even during peak hours or critical periods.

Dramatically Improved Database Coverage and Expertise

Through engaging with Datavail’s team of highly skilled DBAs, Roche Bros. Supermarkets experienced a remarkable improvement in their overall database coverage and expertise. The combination of dedicated US DBAs and offshore operational teams provided round-the-clock support and deep domain knowledge.

Enhanced Database Environment Quality and Reliability

Datavail’s meticulous approach towards database assessments, health checks, and performance tuning resulted in a dramatic improvement in the quality and reliability of Roche Bros.’ database environment. The proactive measures taken by Datavail helped prevent potential issues and ensured a stable foundation for critical business processes.

“I have been very pleased with the responsiveness and expertise of Datavail Database Services. We have not had any database interruptions since retaining the services.”


Roche Bros. Supermarkets successfully tackled their database management challenges by partnering with Datavail. By offloading routine tasks and leveraging the expertise of Datavail’s skilled DBAs, Roche Bros. Supermarkets gained improved coverage, enhanced performance, and a renewed focus on their core business functions. The collaboration between these two organizations highlights the importance of strategic partnerships in optimizing operations and driving success in today’s data-driven world.

Reach out to our team for more information.

Work with Us

Let’s have a conversation about what you need to succeed and how we can help get you there.


Work for Us

Where do you want to take your career? Explore exciting opportunities to join our team.