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Midsized Retail Company Transforms DBA Focus


In the fast-paced world of retail, staying ahead of the competition requires constant innovation and strategic decision-making. For a midsized retail company, one critical shift in their approach has proven to be a game-changer: a transition from operational to strategic focus in their database administration. In this case study, we will explore how this company partnered with Datavail, a leading provider of remote database management services, to address their challenges and drive transformative results.

The Challenges: Addressing Key Pain Points

When this midsized retail company approached Datavail, they had several pressing challenges that needed immediate attention. These challenges included:

  1. Improved Coverage: The company recognized the need for 24×7 coverage of their databases, including weekends and holidays.
  2. Reduced Turnover and Burnout: Onstaff DBAs were facing high levels of turnover and burnout due to the demanding nature of operational tasks.
  3. Optimized Resource Allocation: The company wanted to effectively deploy onstaff resources by reallocating them to more strategic projects.

The Use Case: Leveraging Datavail’s Expertise

To address these challenges head-on, the midsized retail company leveraged Datavail’s expertise in remote database management. They entrusted Datavail with the management of their Microsoft SQL databases and utilized their services in various ways, including:

  • Remote database management
  • Database upgrades and migrations
  • Database assessments and health checks
  • Performance tuning

The Results: A Shift towards Strategic Focus

Since partnering with Datavail, this midsized retail company has experienced remarkable results that have transformed their DBA operations. Some key benefits they have achieved include:

  1. Improved Round-the-Clock Coverage: With Datavail’s 24×7 monitoring and support, the company now enjoys enhanced database coverage at all times, ensuring uninterrupted operations and peace of mind.
  2. Optimized Resource Allocation: By entrusting operational DBA activities to Datavail, the company was able to free up their onstaff DBAs to focus on high-value strategic projects that drive innovation and growth.
  3. Enhanced Database Quality and Reliability: The company reported significant improvements in database availability, quality, and reliability since partnering with Datavail.

“Shifting operational DBA activities to Datavail has helped us shift the focus of the on-site DBA to more strategic projects. Knowing the databases are monitored and acted upon 24×7 gives us a feeling of comfort.”

Client Satisfaction

The midsized retail company rated Datavail’s services highly in terms of their contribution to organizational improvement:

  • DBA Coverage: Dramatically improved
  • DBA Expertise: Improved
  • Database Availability: Dramatically improved
  • Database Quality: Greatly improved
  • Database Reliability: Dramatically improved

Conclusion: Empowering Strategic Growth through Operational Excellence

This case study illustrates how a midsized retail company successfully transformed their DBA focus from operational tasks to strategic projects by partnering with Datavail. Through remote database management and expert support, they were able to achieve round-the-clock coverage, optimize resource allocation, and enhance database quality and reliability.

If your organization is facing similar challenges or seeking ways to elevate your DBA operations, consider leveraging the expertise of a trusted partner like Datavail. Let our team of experienced professionals empower you on your journey towards strategic growth.

Reach out to our team for more information.

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