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Medium Enterprise Retail Company Sleeps Better at Night


In this case study, we will explore the experience of a prominent medium enterprise retail company that partnered with Datavail to overcome their database challenges and achieve round-the-clock coverage.

Challenges in Database Administration

Like many other businesses in the retail industry, our client faced several challenges in their database administration. They recognized the need to improve the quality of their database management and provide better coverage for their critical systems. It was essential for them to have 24×7 support, including weekends and holidays, to ensure uninterrupted operations and prevent any potential disruptions.

Partnering with Datavail for Comprehensive Solutions

After evaluating various options, our client chose Datavail Database Services as their trusted partner. The key features and functionalities they utilize from Datavail include:

Remote Database Management

Datavail’s team of experienced DBAs provides remote management services, ensuring that our client’s databases are monitored and optimized round-the-clock. This proactive approach helps identify potential issues before they turn into major problems.

Database Upgrades and Migrations

With regular updates in technology, it is crucial to keep databases up-to-date. Datavail handles seamless upgrades and migrations while minimizing downtime or impact on business operations.

Database Assessments and Health Checks

To maintain optimal performance, it is essential to conduct regular assessments of the database environment. Datavail performs thorough health checks to identify areas of improvement, implement best practices, and optimize performance.

Performance Tuning

Database performance directly impacts overall system efficiency. Datavail’s expert DBAs specialize in performance tuning techniques that enhance query execution speed, reduce bottlenecks, and improve response times.

Remarkable Results Achieved

Since partnering with Datavail, our client has witnessed remarkable improvements in their database administration. The benefits they have experienced include:

Improved Database Administration Quality

With the expertise and dedication of Datavail’s team, our client has seen a significant improvement in the overall quality of their database management. This ensures data integrity, enhances system performance, and reduces the risk of potential issues.

Enhanced Round-the-Clock Coverage

One of the primary goals for our client was to achieve uninterrupted coverage for their critical systems. Datavail’s round-the-clock support has provided peace of mind, knowing that any database issue will be swiftly addressed by skilled professionals.

Dramatic Improvement in DBA Coverage and Expertise

By leveraging Datavail’s services, our client has dramatically increased their DBA coverage and expertise. They now have access to a team of seasoned professionals who bring industry best practices and extensive knowledge to every aspect of their database management.

Elevated Database Environment Quality

The collaboration with Datavail has resulted in a remarkable improvement in the quality of our client’s database environment. With regular assessments, proactive monitoring, and expert guidance from Datavail’s DBAs, potential risks are mitigated, ensuring a robust and reliable system.

“We use Datavail to assist with the most important database we have – our web database! I sleep better knowing Datavail is there for us in a database pinch!”

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