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Enterprise Hospitality Company Gets Support They Need


In the fast-paced world of enterprise hospitality, managing databases efficiently and effectively is crucial for seamless operations and superior guest experiences. However, many companies face challenges in keeping up with evolving technologies while juggling their core business responsibilities. This case study dives into how an Enterprise Hospitality Company successfully addressed these challenges by leveraging the comprehensive database services offered by Datavail.

The Challenges: Lowering Costs and Improving Database Administration Quality

Like many organizations in the industry, our profiled company sought to tackle several key challenges when they engaged Datavail:

  1. Lower costs: In an era of tight budgets, cost optimization is a high priority. The company was looking for a solution that could reduce their database administration expenses without compromising on quality.
  2. Improving database administration quality: Ensuring smooth database operations requires expertise and attention to detail. The company aimed to enhance the quality of their database administration practices to optimize performance and minimize downtime.
  3. Focusing on core business: As an enterprise hospitality provider, the company needed to focus on delivering exceptional guest experiences rather than getting bogged down in technical complexities.
  4. 24×7 coverage: With guests expecting round-the-clock availability and flawless service, having 24×7 coverage for their databases was a critical requirement.

Utilizing Datavail: Remote Management, Upgrades, Assessments

Datavail’s comprehensive suite of services proved instrumental in addressing our profiled company’s needs:

  1. Remote database management: By outsourcing day-to-day database management tasks to Datavail’s team of experts, the company was able to offload routine activities and free up internal resources for strategic initiatives.
  2. Database upgrades and migrations: With technology constantly advancing, staying up-to-date is essential for data-driven businesses. Datavail seamlessly handled upgrades and migrations, ensuring minimal disruption during the process.
  3. Database assessments and health checks: To identify potential bottlenecks, vulnerabilities, and areas for improvement, Datavail conducted thorough assessments and health checks of the company’s databases, providing actionable insights to enhance performance and security.

Results: Lowered Costs, Improved Coverage, Enhanced Expertise

Engaging with Datavail yielded tangible benefits for our profiled company:

  1. Lowered database administration costs: By leveraging Datavail’s remote database management services, the company achieved significant cost savings while maintaining high-quality administration.
  2. Improved quality of database administration: With dedicated DBAs from Datavail taking care of their databases, the company experienced a marked improvement in the overall quality of their database administration practices.
  3. Focused on core business: By entrusting their database management to industry experts, the company could concentrate on delivering exceptional hospitality experiences to their guests without worrying about technical intricacies.
  4. Round-the-clock coverage: With Datavail’s team providing 24×7 support and monitoring, the company ensured uninterrupted service availability for their guests.

Since implementing Datavail Database Services, our profiled company witnessed a remarkable transformation:

  • DBA coverage: The availability of skilled DBAs significantly improved, leading to quicker issue resolution and proactive maintenance.
  • DBA expertise: Leveraging Datavail’s team of seasoned professionals enhanced the depth and breadth of database expertise within the company.
  • Database availability: Downtime was minimized through vigilant monitoring and rapid response to incidents.
  • Database environment quality: Optimization recommendations provided by Datavail resulted in an improved and more stable database environment.
  • Database reliability: Enhanced maintenance practices increased reliability, reducing the risk of data loss or system failures.
  • Database performance: Performance tuning conducted by Datavail led to faster query execution times and improved system responsiveness.


“Datavail has been a true partner to us, doing whatever it takes to support our environment. Talented people and commitment.”

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