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How a Fortune 500 Retail Company Improved Database Management


In the fast-paced world of retail, maintaining efficient and reliable database management is crucial for success. For our client, a Fortune 500 Retail Company, this meant overcoming several challenges in their data infrastructure. In their search for a solution, they turned to Datavail, a trusted provider of comprehensive database services. In this case study, we will explore how Datavail helped our client address their database management needs and achieve remarkable results.

Challenge 1: Lowering Costs

Managing databases in-house can be expensive, especially for large retail enterprises. Our client sought to optimize their cost structure without compromising the quality of their database administration. By partnering with Datavail, they were able to reduce expenses significantly while ensuring top-notch support and expertise.

Challenge 2: Providing Continuous Coverage

Retail never sleeps, and neither should your databases. Our client required round-the-clock coverage to minimize downtime risks and maintain peak performance during weekends and holidays. With Datavail’s 24/7 support, our client gained peace of mind knowing that their databases would always be monitored and managed by experienced professionals.

Challenge 3: Reducing Turnover and Burnout

Database administrators are essential for maintaining a healthy data environment. However, burnout and high turnover rates can disrupt operations and hinder productivity. Recognizing this challenge, our client turned to Datavail’s expertise to alleviate the strain on their internal DBA team.

Remote Database Management

Datavail offers remote database management services that provide seamless support without the need for on-site presence. This allowed our client’s DBAs to focus on strategic initiatives rather than routine maintenance tasks.

Database Upgrades and Migrations

Keeping up with technology advancements is vital in today’s retail landscape. Our expert team at Datavail ensured smooth database upgrades and migrations for our client, minimizing downtime and ensuring data integrity throughout the process.

Database Assessments and Health Checks

To identify potential issues before they become critical, our client benefited from Datavail’s comprehensive database assessments and health checks. This proactive approach helped them optimize performance and prevent costly disruptions.

Performance Tuning

Optimizing database performance is essential for delivering a seamless customer experience. Datavail’s skilled team implemented performance tuning strategies that enhanced our client’s database efficiency, resulting in faster query response times and improved overall system performance.

Achieving Remarkable Benefits

Since partnering with Datavail, our client experienced a range of significant benefits that transformed their database management operations:

  • Lowered Database Administration Costs: By leveraging Datavail’s expertise and remote services, our client reduced their database administration costs while maintaining an exceptional level of support.
  • Improved Quality of Database Administration: With Datavail’s dedicated team managing routine tasks and providing expert guidance, our client witnessed a substantial improvement in the quality of their database administration.
  • Cost Savings with Remote Management: By utilizing Datavail’s remote database management services, our client saved between 10% to 25% on costs compared to traditional on-site solutions.

Outstanding Results

The impact of partnering with Datavail has been truly transformative for our client:

  • Dramatically Improved DBA Coverage: Our client now enjoys round-the-clock coverage, ensuring that their databases are continuously monitored and managed by knowledgeable professionals.
  • Greatly Enhanced DBA Expertise: Leveraging the expertise of Datavail’s seasoned DBAs has empowered our client’s internal team to focus on strategic initiatives rather than daily maintenance tasks.
  • Significantly Improved Database Availability: Downtime risks have been minimized thanks to the vigilant monitoring and proactive support provided by Datavail.
  • Dramatic Improvement in Database Environment Quality: With comprehensive assessments and health checks performed by Datavail, our client achieved an optimized, high-quality data environment.
  • Unparalleled Database Reliability: Through regular performance tuning and expert guidance, Datavail ensured that our client’s databases are consistently reliable, minimizing disruptions and ensuring smooth operations.
  • Drastic Enhancement in Database Performance: The skillful performance tuning implemented by Datavail resulted in faster query response times and overall system performance improvements.

Client Testimonials

Don’t just take our word for it. Here’s what our client has to say about their experience with Datavail:

“Datavail has provided us with the 24/7 coverage we needed. Their expertise and proactive support have dramatically improved the quality of life for our onshore DBAs.”

“Datavail has offered nothing but excellent service and continues to support us with day-to-day operations. Their foundation has allowed us to step back from front-line support, focus on metrics, and analyze data to continuously improve our environment.”


By partnering with Datavail, a leading provider of comprehensive database services, our client, a Fortune 500 Retail Company, successfully addressed their database management challenges. Through remote database management, upgrades and migrations, assessments and health checks, as well as performance tuning, they achieved remarkable benefits such as cost savings, improved administration quality, and enhanced database reliability. With Datavail’s expertise at their side, our client witnessed a transformative shift in their database management operations. If your retail enterprise is facing similar challenges or seeking to optimize your data infrastructure, consider partnering with Datavail to unlock the full potential of your databases.

Reach out to our team for more information.

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