Select Page

Computer Services Firm Receives "High Quality Solutions to Difficult Problems"


In the rapidly evolving world of technology, businesses often face numerous challenges when it comes to managing their databases effectively. These challenges can range from high costs and inadequate database administration quality to limited coverage and staff turnover. However, there is a solution that addresses these difficulties head-on: Datavail. In this case study, we will explore how a small computer services firm found respite by partnering with Datavail, receiving top-notch solutions to their most complex problems.

Addressing the Challenges

When this small computer services company approached Datavail, they were confronted with several pressing challenges. Their primary goals were to lower costs, improve the quality of their database administration, focus on their core business activities rather than technology, provide better coverage for their databases (including 24×7 support on weekends and holidays), and reduce staff turnover or burnout.

The Utilization of Datavail’s Services

To tackle these challenges head-on, the company entrusted Datavail with managing their databases. Specifically, they relied on Datavail for remote database management as well as onsite database management. Additionally, they sought assistance from Datavail for crucial tasks such as database upgrades and migrations, database assessments and health checks, and performance tuning.

Achieving Remarkable Results

Since partnering with Datavail, this small computer services firm has experienced a multitude of benefits that have transformed their operations. Firstly, they have successfully lowered their database administration costs while simultaneously improving the overall quality of their database administration. This shift allowed them to redirect their focus towards core business activities instead of being bogged down by technical intricacies.

Moreover, this partnership has provided the company with round-the-clock coverage for their databases – a critical factor in today’s highly connected world where downtime can be detrimental. With Datavail’s expertise at their disposal 24×7, weekends and holidays included, the company can rest assured knowing that their databases are in capable hands.

One of the most significant advantages this company has gained from working with Datavail is the remarkable cost savings. By utilizing Datavail’s remote database management services, they have managed to save 50% or more on costs. This financial relief not only bolsters their bottom line but also allows them to invest in other areas of their business for future growth and success.

The Verdict: High-Quality Solutions to Difficult Problems

When asked about their experience with Datavail, a representative from the company had nothing but praise. They stated, “Datavail has allowed us to stop being afraid of the burden of database management and optimization. With their help, we can focus on the special things that we create as an organization but avoid the database-specific issues that we didn’t know or understand well.”

The representative went on to express their reliance on Datavail for delivering high-quality solutions to difficult problems. They commended the professionalism exhibited by Datavail throughout their partnership and emphasized how it has enabled them to overcome challenges that once seemed insurmountable.

Improved Coverage and Expertise

In terms of specific improvements brought about by Datavail’s services, this small computer services firm highlighted several crucial areas:

DBA Coverage: Greatly Improved

With round-the-clock coverage provided by Datavail’s experts, this company no longer experiences gaps in support when it comes to managing their databases. The peace of mind knowing that skilled professionals are available at any time allows them to focus on other critical aspects of their business.

DBA Expertise: Greatly Improved

By relying on Datavail’s expertise in database administration, this firm has been able to tap into a wealth of knowledge and experience that was previously unavailable to them. The guidance and support provided by Datavail’s team have significantly enhanced their ability to navigate complex database-related challenges.

Database Availability: Greatly Improved

With Datavail at their side, this company has experienced a significant improvement in database availability. Downtime has been minimized, ensuring that their systems remain up and running to support their business operations seamlessly.

Database Quality: Dramatically Improved

The quality of the company’s databases has seen a dramatic improvement since partnering with Datavail. Through thorough assessments, proactive health checks, and effective performance tuning, Datavail has elevated the overall quality of the databases managed by this firm.

Database Reliability: Dramatically Improved

Reliability is a crucial factor when it comes to databases, and Datavail has played a crucial role in enhancing the reliability of this company’s database systems. The reduction in downtime and the increased stability provided by Datavail have bolstered the trust placed in their databases.

In conclusion, this case study demonstrates how a small computer services firm overcame numerous challenges by leveraging the expertise of Datavail. By entrusting their database administration to Datavail’s professionals, they were able to lower costs, improve coverage and expertise, and focus on growing their core business. The high-quality solutions provided by Datavail have not only addressed difficult problems but also empowered this firm to thrive in an increasingly competitive landscape.

“Datavail has allowed us to stop being afraid of the burden of database management and optimization. With their help, we can focus on the special things that we create as an organization but avoid the database specific issues that we didn’t know or understand well. I have come to rely on Datavail to deliver high quality solutions to difficult problems. They are a very professional organization.”

Reach out to our team for more information.

Work with Us

Let’s have a conversation about what you need to succeed and how we can help get you there.


Work for Us

Where do you want to take your career? Explore exciting opportunities to join our team.