Category: Application Integration

Find out about why building a digital bridge for utilities customers isn't optional, and industry customer engagement success stories.

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Using social media for customer service used to be a trend; now it’s used regularly by companies. New blog posts shows all of the advantages of social media usage.

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Gathering customer data requires a careful approach to asking your customers for information without driving them away.

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The key to a successful DER implementation strategy is in improved customer relationships, including the adoption of successful tools for self-service.

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Everyone knows that customer service is important for business. In today’s digital world, the definition of what constitutes great customer service is changing.

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Customer data is vital to organizations' marketing efforts. You have the data, but what do you do with it? New blog provides tips.

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You've planned the content migration in Part 1 of the blog series. Now it's time to review the tools and techniques for success for your SharePoint migration.

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Modern businesses can no longer rely on a "set it and forget it" approach. Application modernization is key to continuous improvement.

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SharePoint 2016 allows for better user by leveraging the productivity that Office 365 provides, and the cost benefits of a cloud-based platform such as Azure.

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