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Category: Application Integration
Find out about why building a digital bridge for utilities customers isn't optional, and industry customer engagement success stories.
Using social media for customer service used to be a trend; now it’s used regularly by companies. New blog posts shows all of the advantages of social media usage.
Gathering customer data requires a careful approach to asking your customers for information without driving them away.
The key to a successful DER implementation strategy is in improved customer relationships, including the adoption of successful tools for self-service.
Everyone knows that customer service is important for business. In today’s digital world, the definition of what constitutes great customer service is changing.
Customer data is vital to organizations' marketing efforts. You have the data, but what do you do with it? New blog provides tips.
You've planned the content migration in Part 1 of the blog series. Now it's time to review the tools and techniques for success for your SharePoint migration.
Modern businesses can no longer rely on a "set it and forget it" approach. Application modernization is key to continuous improvement.
SharePoint 2016 allows for better user by leveraging the productivity that Office 365 provides, and the cost benefits of a cloud-based platform such as Azure.