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Category: Application Development
Find out about why building a digital bridge for utilities customers isn't optional, and industry customer engagement success stories.
Using social media for customer service used to be a trend; now it’s used regularly by companies. New blog posts shows all of the advantages of social media usage.
Gathering customer data requires a careful approach to asking your customers for information without driving them away.
The key to a successful DER implementation strategy is in improved customer relationships, including the adoption of successful tools for self-service.
Everyone knows that customer service is important for business. In today’s digital world, the definition of what constitutes great customer service is changing.
Customer data is vital to organizations' marketing efforts. You have the data, but what do you do with it? New blog provides tips.
You've planned the content migration in Part 1 of the blog series. Now it's time to review the tools and techniques for success for your SharePoint migration.
New blog author Jason Wong takes on content migration in two-part blog series. He'll discuss the five steps needed to put a plan in place.
Modern applications help leverage your data available. To modernize your applications, you have to build them on top of three essential pillars to achieve goals.
Modern businesses can no longer rely on a "set it and forget it" approach. Application modernization is key to continuous improvement.