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Art of BI: Social Media Influences Dashboard Commenting
One of the very basic concepts of our flagship product BITeamwork is a simple dashboard comment. If a user wants to convey information, they can do that in OBIEE using BITeamwork. Once you have posted a comment, it then appears in the “Current Dashboard Comments” filter.
If you look in the photo below, you can see the current comment. Notice that below that comment, there is a thumbs up icon with the word Votes next to it. If you pan over the icon, text appears asking if you’d like to mark the comment as helpful. You see this whole collaboration idea on LinkedIn, Facebook, Twitter, and other social media. Its the idea that when you’re collaborating or communicating about something, you want people to see it, and when they do, you want them to communicate to you that it was helpful or interesting in some way.
Once a comment has been “liked” you can see that the vote count changes. What this is essentially doing is creating another ROI for your entire BI investment. The more votes means the more people are using your BI reporting tools. Another exciting thing about this is you can aggregate those comments and see where the most participation is coming from. This gives you that intrinsic, really valuable insight that you can’t get from looking at the data or dashboards alone.