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Blog

Welcome to Datavail’s Blog, where you can read the latest insights, tips and opinions of our experts on all things data and technology.

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Can Lead Scoring Make Your Marketing Efforts More Effective?

An overview regarding lead scoring – what it is, why it is important, what it can do for an organization’s marketing, and how you can make it work or you.

Duneel Muthubandara | September 20, 2022

Do You Need to Create a Customer Journey?

An overview of what a customer journey is and the various stages, and how it can help marketers provide a better customer experience.

Duneel Muthubandara | September 13, 2022

Are You Providing Proactive Customer Service?

An overview of proactive customer service tactics for improving your customers’ experience, along with implementing the right tools and CRM to help in these efforts.

Duneel Muthubandara | July 26, 2022

5 Myths Regarding Customer Service

An overview of certain misconceptions regarding the customer service that organizations are providing, and what they should be focusing on.

Duneel Muthubandara | July 21, 2022

Overview of Microsoft Dynamics 365 Field Service

Overview of benefits MS Dynamics 365 Field Service provides to make a significant positive impact on the satisfaction of your customers.

Duneel Muthubandara | June 16, 2022

Do You Need Field Service Management Technology?

Reasons to use Microsoft Dynamics 365 Field Service to automate your field service operations and transform your business.

Duneel Muthubandara | June 14, 2022

Why Should You Use Microsoft Dynamics 365 Sales?

An overview of some of the most important benefits to help you evaluate Microsoft Dynamics 365 Sales.

Duneel Muthubandara | March 29, 2022

How to Choose the Right Microsoft Dynamics 365 Sales Version

A quick overview of the different Microsoft Dynamics 365 Sales versions to help you decide which version would be the best for your organization.

Duneel Muthubandara | March 22, 2022

Is It Time to Upgrade Microsoft Dynamics CRM?

Microsoft Dynamics 365 includes many capabilities that Dynamics CRM on-premises does not include.

Duneel Muthubandara | December 7, 2021